| Asset ID: |
1-71-1991698.1 |
| Update Date: | 2017-02-15 |
| Keywords: | |
Solution Type
Technical Instruction Sure
Solution
1991698.1
:
Unable To Open Reporting Studio From E5MS GUI Tools Menu
| Related Items |
- Oracle Communications EAGLE (Hardware)
|
| Related Categories |
- PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec EMS
|
In this Document
Created from <SR 3-10433031991>
Applies to:
Oracle Communications EAGLE (Hardware) - Version E5-MS 45.0 to EAGLE 46.0 [Release E5-MS 45.0 to EAGLE 46.0]
Tekelec
Goal
Unable to open reporting studio from GUI tools -> reporting studio menu.
When link is clicked E5-MS tries to open browser with the following link:
https://<E5MSServerIP>:9090/servlets/ReportingProxy?uname=username&url=http://<E5MSServerIP>:9000/remote&tkn=ermolXYzdCzcPqA3Z4B0
So, browser responds "Page can't be found" due to incorrect port number in the link.
Solution
Starting release 45.0.1 port 8443 is used instead 9090.
So, browser responds "Page can't be found" due to incorrect port number in the link.
There is already a bug 19119017 [https://bug.oraclecorp.com/pls/bug/webbug_edit.edit_info_top?rptno=19119017] open for this issue.
It is fixed in release 46.0 which is now GA.
The workaround is to open the reporting studio manually by entering correct address in browser.
http://<E5MSServerIP>:9000/
References
<BUG:19119017> - [241268]E5-MS_45.1:UNABLE TO OPEN REPORTING STUDIO FROM E5-MS CLIENT.
Attachments
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