M8-8 / M7-8 / M7-16 How to replace a Faulty Front indicator panel in a CMIOU chassis or in a Switch chassis [VCAP]

Asset ID:	1-71-1991413.1
Update Date:	2017-10-11
Keywords:

Solution Type Technical Instruction Sure

Solution 1991413.1 : M8-8 / M7-8 / M7-16 How to replace a Faulty Front indicator panel in a CMIOU chassis or in a Switch chassis [VCAP]

Applies to:

SPARC M7-8 - Version All Versions and later
SPARC M7-16 - Version All Versions and later
Oracle SuperCluster M7 Hardware - Version All Versions and later
SPARC M8-8 - Version All Versions and later
Information in this document applies to any platform.

Goal

CAP PROBLEM OVERVIEW: M8-8 / M7-8 / M7-16 CMIOU or Switch chassis - Front indicator panel Failure

*********************************************************************
To report errors or request improvements on this procedure, please go to
My Oracle Support, and put a comment on Doc ID: 1991413.1

*********************************************************************

ESD Caution:

Circuit boards and drives contain electronic components that are extremely sensitive to static electricity. Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these boards. Do not touch the components along their connector edges.
Use a Antistatic Wrist strap. Attach one end of the strap to your wrist and the other end to the chassis, depending on what type of strap you use, with the adhesive end or the metal plug.
Use an Antistatic Mat. Place ESD-sensitive components such as motherboards, memory, and other PCBs on an antistatic mat.

Contamination Caution:

Dust particles of packaging material are number one cause of datacenter contamination. Make sure to remove all packaging material, up to the ESD safe packaging material, while still being outside the datacenter.

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED: M8-8 / M7-8 / M7-16 Product Training/Experience

TASK COMPLEXITY: 4

TIME ESTIMATE: 60 minutes

COLD replacement

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? : Physical Domains must be stopped. Server must have AC power removed.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

1. Power down the server (requires Oracle ILOM Reset and Host Control (r) user role)

-> stop /System
Stopping the server can take some time, and you must wait until the following message appears on the host(s) console before proceeding to the next step.
-> SP NOTICE: Host is off

2. Remove power using the circuit breakers on the appopriate PDU. Turn breakers off in the following sequence :

For a SPARC M8-8 / M7-8 server:
1. Bottom chassis in rack
  1. R8, R7, R6
  2. L2, L1, L0
2. Middle chassis in rack
  1. R5, R4, R3
  2. L5, L4, L3
3. Top chassis in rack
  1. R2, R1, R0
  2. L8, L7,L6
For a SPARC M7-16 server:
1. R4, R5, L5, L4
2. R0, R1, R2, L8, L7, L6
3. R6, R7, R8, L2, L1, L0

where R indicates the right PDU from the rear of the server, L indicates the left PDU from the rear of the server, and the number represents the PDU group number.

Caution - Because standby power is always present in the server, you must switch off the circuit breakers on the PDUs before accessing any cold-serviceable components.

3. Locate the power module at the front of the server.

4. Remove the Front Indicator Panel

Remove the Torx screws and loosen the captive screws to remove the face plate.
With the face plate removed, remove the No 1 Phillps screws to free the indicator panel from the chassis.
Unplug the small cable from the panel and remove the panel completely from the server.

5. Install a Front Indicator Panel

Plug the small cable from the chassis into the new indicator panel and position the panel in place.
Install the No 1 Phillps screws to secure the indicator panel to the chassis.
Position the face plate over the panel and install the Torx screws and tighten the captive screws to secure the face plate to the panel.

6. Switch on PDU Circuit Breakers. Turn breakers on in the following sequence.

For a SPARC M8-8 / M7-8 server:
1. Bottom chassis in rack
  1. R8, R7, R6
  2. L2, L1, L0
2. Middle chassis in rack
  1. R5, R4, R3
  2. L5, L4, L3
3. Top chassis in rack
  1. R2, R1, R0
  2. L8, L7,L6
For a SPARC M7-16 server:
1. R4, R5, L5, L4
2. R0, R1, R2, L8, L7, L6
3. R6, R7, R8, L2, L1, L0

where R indicates the right PDU from the rear of the server, L indicates the left PDU from the rear of the server, and the number represents the PDU group number.

7. As soon as PDU circuit breakers are switched on, standby power is applied, and the SP boots.

Return the faulted component to Oracle.

If the replacement included safety covers on the connectors, install the covers on the component that you are
In the shipping container that contained the replacement component:
1. Using the same material used to pack the replacement component, position the component so that it is not free to move.
2. Add any required paperwork or other documentation in the container.
3. Except when packing CMIOUs, include any tools that were loaned to you by Oracle. Do not place tools inside a container that is being used to return a CMIOU.
Close the shipping container and seal it with the packaging tape supplied by Oracle.
Apply the shipping label to the shipping container.
Notify Oracle or an authorized shipper that the carton container is ready for pickup.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

1. When SP ILOM is available, verify that there is no faulty components

-> show faulty
-> show /System/Open_Problems
faultmgmtsp> fmadm faulty

2. Start the server by running the ILOM command "start /System" (requires Oracle ILOM Reset and Host Control (r) user role).

======================== Other info =====================

REFERENCE INFORMATION: Service Manual: http://docs.oracle.com/cd/E55211_01/html/E55215/index.html

Attachments

This solution has no attachment