M8-8 / M7-8 / M7-16 - How to replace a Faulty Fan module in a CMIOU chassis [VCAP]

Asset ID:	1-71-1988522.1
Update Date:	2017-10-31
Keywords:

Solution Type Technical Instruction Sure

Solution 1988522.1 : M8-8 / M7-8 / M7-16 - How to replace a Faulty Fan module in a CMIOU chassis [VCAP]

Applies to:

SPARC M7-8 - Version All Versions to All Versions [Release All Releases]
Oracle SuperCluster M7 Hardware - Version All Versions to All Versions [Release All Releases]
SPARC M7-16 - Version All Versions to All Versions [Release All Releases]
SPARC M8-8 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Goal

CAP PROBLEM OVERVIEW: M8-8 / M7-8 / M7-16 CMIOU chassis - Faulty Fan

*********************************************************************
To report errors or request improvements on this procedure, please go to
My Oracle Support, and put a comment on Doc ID: 1988522.1

*********************************************************************

ESD Caution:

Circuit boards and drives contain electronic components that are extremely sensitive to static electricity. Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these boards. Do not touch the components along their connector edges.
Use a Antistatic Wrist strap. Attach one end of the strap to your wrist and the other end to the chassis, depending on what type of strap you use, with the adhesive end or the metal plug.
Use an Antistatic Mat. Place ESD-sensitive components such as motherboards, memory, and other PCBs on an antistatic mat.

Contamination Caution:

Dust particles of packaging material are number one cause of datacenter contamination. Make sure to remove all packaging material, up to the ESD safe packaging material, while still being outside the datacenter.

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS ARE REQUIRED?: No special skills required, Customer Replaceable Unit (CRU) procedure

TASK COMPLEXITY: 0

TIME ESTIMATE: 15 minutes

HOT replacement

REMOVAL/REPLACEMENT INSTRUCTIONS:

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? : N/A

WHAT ACTIONS ARE REQUIRED?:

Removing a Fan module

Cautions

Do not remove more than one fan module at a time, to avoid system shutdown.
At any given time, the CMIOU chassis must have at least seven operating fan modules.
You can only remove a fan with the server running if you have a single fan module that is faulty and if you have a replacement fan module.

1. Use one of these Oracle ILOM commands to display faulty components:

-> show faulty
-> show /System/Open_Problems
faultmgmtsp> fmadm faulty

2. Locate the faulty fan module by its amber Service Required LED

3. Use a grounding strap to protect the equipment from ESD damage

4. Unpack and prepare the replacement fan module :

If there is a protective cover on the connectors, remove the cover.
Inspect the connectors for possible damage.

5. Remove the faulty fan module from the server:

Push the green button on the handle of the fan module to disengage the fan latch
Grasp the metal handle on the fan module and slide the fan module out to remove it from the server

Installing a Fan module

Cautions

If you remove a fan module while the server is powered on, wait 30 seconds before installing the replacement fan module. Doing so ensures that Oracle ILOM has enough time to detect removal of the old component. This time is required for the software to power on the new fan module.
It may take up to 10 seconds for the Green OK LED on the fan module to be illuminated after insertion.
The top fan module in each fan column may be more difficult to insert flush with the chassis. Assure that you do not insert the fan module at an angle. The bottom of the fan module should be perpendicular to the server face. If the fan module will not seat flush, back it out and re-insert it into the slot assuring it squarely slides into the slot.

1. Use a grounding strap to protect the equipment from ESD damage.

2. Insert the new fan module into the empty fan slot.

3. Push the fan into the slot until it clicks into place to completely seat the fan module into the slot.

4. Power on the server, if necessary.

WHAT ACTION ARE NEEDED TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

1. Verify that the fault has been cleared and the replaced component is operational

2. Verify that the Power OK LED is lit, and that the Fault LED and front and rear Service Required LEDs are not lit.

3. Verify that there is no faulty components

-> show faulty
-> show /System/Open_Problems
faultmgmtsp> fmadm faulty

4. Perform one of the following tasks based on your verification results

If the previous steps did not clear the fault, refer to doc 1309092.1 for information about the tools and methods you can use to diagnose and clear component faults.
If the previous steps indicate that no faults have been detected, the component has been replaced successfully. No further action is required

Return the faulted component to Oracle.

If the replacement included safety covers on the connectors, install the covers on the component that you are
In the shipping container that contained the replacement component:
1. Using the same material used to pack the replacement component, position the component so that it is not free to move.
2. Add any required paperwork or other documentation in the container.
3. Except when packing CMIOUs, include any tools that were loaned to you by Oracle. Do not place tools inside a container that is being used to return a CMIOU.
Close the shipping container and seal it with the packaging tape supplied by Oracle.
Apply the shipping label to the shipping container.
Notify Oracle or an authorized shipper that the carton container is ready for pickup.

======================== Other info =====================

REFERENCE INFORMATION: Service Manual: http://docs.oracle.com/cd/E55211_01/html/E55215/index.html

Attachments

This solution has no attachment