FS System: How to Remove and Replace a Fan Module in an FS1-2 Pilot

Asset ID:	1-71-1981047.1
Update Date:	2017-06-09
Keywords:

Solution Type Technical Instruction Sure

Solution 1981047.1 : FS System: How to Remove and Replace a Fan Module in an FS1-2 Pilot

Applies to:

Oracle FS1-2 Flash Storage System - Version All Versions to All Versions [Release All Releases]
Oracle FS1-2 Cloud System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Goal

Outline the steps required to replace an FS1-2 Pilot fan module using Guided Maintenance.

Solution

DISPATCH INSTRUCTIONS

- WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED:

Product knowledge, FS1-2 Flash Storage System

TIME ESTIMATE: 30 minutes

TASK COMPLEXITY: 0

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:

If you are not very familiar with servicing the Sun Server X4-2 upon which the Pilot is based, it is highly recommended that you look at the animation videos that detail the replace procedures covered in this CAP. They are available at the Oracle Server Animations.

PROBLEM OVERVIEW:

FS1-2 Pilot fan module.

What: A Pilot fan module in an FS1-2 has failed and needs to be replaced.

Where: A failed fan module will have a System Alert for the affected Pilot.

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?

The Pilot with the fan module failure will have a warning status. This procedure does not require the Pilot to be powered off.

NOTE: If the FS1-2 is at R6.1.5 or lower, you do NOT have to use Guided Maintenance for this procedure. Guided Maintenance will bring down the Pilot which, while not harmful, is also not required since a fan module is hot-swapable.

NOTE: Please review the Knowledge Document 1942676.1 FS System: How to Disable Call Home to Prevent Automatic Service Request ASR Generation before proceeding with the procedure below. The steps contained therein are provided to allow an administrator to de-activate a particular ASR enabled array while performing maintenance or troubleshooting. This will prevent any additional Service Requests from being created unnecessarily.

QRC for this procedure:

Pilot Fan Module QRC

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE:

Disable Call-Home to prevent spurious alerts (see Document 1942676.1 FS System: How to disable Call Home to prevent Automatic Service Request ASR Generation).
Use ESD precautions.
Log into Oracle FS System Manager to access Guided Maintenance:

Select System tab
In the navigation tree, expand Hardware and select Pilots
In the main window, right click on the Pilot with the failed motherboard and select Repair Pilot.
In the pop-up Repair window, select Fan module followed by the Next button.
Follow the steps in Guided Maintenance to identify and place the Pilot offline.

Access the Pilot fan module.

Deploy the anti-tip legs in the front of the rack.
Slide the Pilot into the service position.
Open fan door and remove the defective fan module.

NOTE: Fan door should not be left open for more than 1 minute or overheating may occur.
Install replacement fan module and close the fan door.

Return system Pilot FS1-2 system.

Return the Pilot to the rack position.
Return the anti-tip legs to their normal position.
When finished, re-enable Call-Home.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Confirm the System Alert associated previously is gone and the FS1-2 status is normal/green.

REFERENCE INFORMATION:

From the Oracle Help Center: http://docs.oracle.com/en/storage/#fla select the Oracle Flash System Documentation Library for more information.

References

<BUG:20554721> - FS1-2 FAN MODULE REPLACEMENT PROCEDURE POWERS DOWN PILOT UNNECESSARILY.

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