Module Ntp_utl.c Line 1467 Class 0001 Severity 1

Asset ID:	1-71-1966585.1
Update Date:	2017-05-29
Keywords:

Solution Type Technical Instruction Sure

Solution 1966585.1 : Module Ntp_utl.c Line 1467 Class 0001 Severity 1

Applies to:

Oracle Communications EAGLE (Software) - Version EAGLE 44.0.5 and later
Oracle Communications Performance Intelligence Center (PIC) Software - Version 7.1 and later
Tekelec

Goal

There are a lot of Severity 1 warnings:

stpt4b 15-01-28 23:29:18 EST EAGLE5 44.0.5-64.34.26
Card 2204 Module ntp_utl.c Line 1467 Class 0001 Severity 1
2d 0b c9 54 5d 34 eb 30 22 0b c9 54 a0 90 92 2f -..T]4.0"..T.../
fa 30 a8 00 11 0e 1e 6f ed 69 85 6e 24 a4 98 00 .0.....o.i.n$...
d6 8c 0f 00

Is there anything wrong?

Solution

Possible solutions are:

Module ntp_utl.c is normal behavior when a MASP is replaced/removed from the system. Hence no action is required.
If it happens on only one card, card has to be reseated and alarms has to be rechecked.
If this trouble appears during normal operation; it is an indication that the NTP server (usually collocated with the IMF server of the PIC system) is failing to broadcast the NTP reference to the EAGLE. In this case, check if the PIC is getting data from Eagle.

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