Procedure for Copying the USB Image to a USB Flash Drive, When DVD drive is not Responsive

Asset ID:	1-71-1962419.1
Update Date:	2017-02-01
Keywords:

Solution Type Technical Instruction Sure

Solution 1962419.1 : Procedure for Copying the USB Image to a USB Flash Drive, When DVD drive is not Responsive

Applies to:

Oracle Communications EAGLE (Software) - Version EPAP 14.0 and later
Oracle Communications Performance Intelligence Center (PIC) Software - Version 10.2.0 to 10.2.0 [Release 10.0]
Information in this document applies to any platform.

Goal

Copying the USB Image to a USB Flash Drive, When DVD drive is not Responsive.

During an activity on an EPAP, TPD media validation, the DVD was not getting detected for both EPAPS. The issue has been observed for a long time back.

Additional Observations: While checking BIOS for A server first boot device was "Intel(R)RMM2 VDrive 1"; in CDROM order menu also i could see only 4 (instead of 5) options that to of Intel(R)RMM2 VDrive 1.

Powered off and removed the CD drive from the EPAP and Inserted it back, still the problem did not resolve.

Solution

DVD drive was not responsive. An alternate procedure was used. Copying the USB image to a USB Flash drive. Pocedure shared below is successful.

Copying the USB image to a USB flash drive to achieve a Bootable Image:

For Tekelec Platform Distribution (TPD) and TVOE where bootable USB media is required for system installation, the following instructions are provided to Copy the USB image for TPD and /or TVOE identified in the table above to a USB Flash Drive in a manner that yields a bootable image for use on the system. For all other software images where a USB is preferred media for loading the system (example: blade servers), software images can be transferred to USB using a standard “drag and drop” methodology after downloading to your site.

Run fdisk to determine what devices exist PRIOR to plugging in the USB device:

# fdisk -l | grep "Disk /dev"
Disk /dev/sda: 300.0 GB, 299966445568 bytes
Disk /dev/sdb: 1499.8 GB, 1499830990848 bytes
Disk /dev/mapper/vgroot-plat_root: 1073 MB, 1073741824 bytes
Disk /dev/mapper/vgbuild-home: 1499.8 GB, 1499828584448 bytes
Disk /dev/mapper/vgroot-plat_var: 1073 MB, 1073741824 bytes
Disk /dev/mapper/vgroot-plat_usr: 4294 MB, 4294967296 bytes
Disk /dev/mapper/vgroot-plat_tmp: 1073 MB, 1073741824 bytes
Disk /dev/mapper/vgroot-plat_var_tklc: 4294 MB, 4294967296 bytes
Disk /dev/mapper/vgroot-scratchpad: 287.9 GB, 287863472128 bytes
Insert USB drive
Run fdisk again to determine how the USB device was enumerated (/dev/sdc in this example)

# fdisk -l | grep "Disk /dev"
Disk /dev/sda: 300.0 GB, 299966445568 bytes
Disk /dev/sdb: 1499.8 GB, 1499830990848 bytes
Disk /dev/mapper/vgroot-plat_root: 1073 MB, 1073741824 bytes
Disk /dev/mapper/vgbuild-home: 1499.8 GB, 1499828584448 bytes
Disk /dev/mapper/vgroot-plat_var: 1073 MB, 1073741824 bytes
Disk /dev/mapper/vgroot-plat_usr: 4294 MB, 4294967296 bytes
Disk /dev/mapper/vgroot-plat_tmp: 1073 MB, 1073741824 bytes
Disk /dev/mapper/vgroot-plat_var_tklc: 4294 MB, 4294967296 bytes
Disk /dev/mapper/vgroot-scratchpad: 287.9 GB, 287863472128 bytes
Disk /dev/sdc: 2044 MB, 2044723200 bytes
Run dmesg to confirm how the USB device was enumerated

# dmesg | tail -20
usb 1-5: Manufacturer: Generic
usb 1-5: SerialNumber: F8F3A1CA
usb 1-5: configuration #1 chosen from 1 choice
Initializing USB Mass Storage driver...
scsi3 : SCSI emulation for USB Mass Storage devices
usb-storage: device found at 2
usb-storage: waiting for device to settle before scanning
usbcore: registered new interface driver usb-storage
USB Mass Storage support registered.
usb-storage: device scan complete
scsi 3:0:0:0: Direct-Access Generic Flash Disk 8.07 PQ: 0 ANSI: 2
sd 3:0:0:0: Attached scsi generic sg4 type 0
sd 3:0:0:0: [sdc] 3993600 512-byte logical blocks: (2.04 GB/1.90 GiB)
sd 3:0:0:0: [sdc] Write Protect is off
sd 3:0:0:0: [sdc] Mode Sense: 03 00 00 00
sd 3:0:0:0: [sdc] Assuming drive cache: write through
sd 3:0:0:0: [sdc] Assuming drive cache: write through
sdc: sdc1
sd 3:0:0:0: [sdc] Assuming drive cache: write through
sd 3:0:0:0: [sdc] Attached SCSI removable disk
Run fdisk command on the newly enumerated device name to determine the partition name (sdc1 in this example)

# fdisk -l /dev/sdc
Disk /dev/sdc: 2044 MB, 2044723200 bytes
31 heads, 30 sectors/track, 4294 cylinders
Units = cylinders of 930 * 512 = 476160 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x3fb6f5c2

Device Boot Start End Blocks Id System
/dev/sdc1 2 4295 1996040 6 FAT16
Use the dd command to copy the image to the USB device (to the device and not the partition)

# dd if=TPD.install-6.5.1_82.28.5-CentOS6.4-x86_64.usb of=/dev/sdc
2306305+0 records in
2306305+0 records out
1180828160 bytes (1.2 GB) copied, 504.454 s, 2.3 MB/s
Remove USB drive and reinsert it. Run dmesg again to determine name.

# dmesg | tail -20
usb 1-5: Product: Mass Storage
usb 1-5: Manufacturer: Generic
usb 1-5: SerialNumber: F8F3A1CA
usb 1-5: configuration #1 chosen from 1 choice
scsi4 : SCSI emulation for USB Mass Storage devices
usb-storage: device found at 3
usb-storage: waiting for device to settle before scanning
usb-storage: device scan complete
scsi 4:0:0:0: Direct-Access Generic Flash Disk 8.07 PQ: 0 ANSI: 2
sd 4:0:0:0: Attached scsi generic sg4 type 0
sd 4:0:0:0: [sdc] 3993600 512-byte logical blocks: (2.04 GB/1.90 GiB)
sd 4:0:0:0: [sdc] Write Protect is off
sd 4:0:0:0: [sdc] Mode Sense: 03 00 00 00
sd 4:0:0:0: [sdc] Assuming drive cache: write through
sd 4:0:0:0: [sdc] Assuming drive cache: write through
sdc: unknown partition table
sd 4:0:0:0: [sdc] Assuming drive cache: write through
sd 4:0:0:0: [sdc] Attached SCSI removable disk
ISO 9660 Extensions: Microsoft Joliet Level 3
ISO 9660 Extensions: RRIP_1991A
Mount the partition on the USB device to the /media mount point (use partition name and not device): # mount /dev/sdc1 /media
Verify the USB contents look as expected (example below is from TPD)

# lsf /media
total 835588
drwxr-xr-x 5 root root 4096 Dec 31 1969 ./
dr-xr-xr-x. 29 root root 4096 Jan 11 17:10 ../
drwxr-xr-x 3 root root 4096 Jan 11 14:22 images/
-r-xr-xr-x 1 root root 32768 Jan 11 13:22 ldlinux.sys*
drwxr-xr-x 2 root root 4096 Jan 11 14:22 syslinux/
-rwxr-xr-x 1 root root 855554048 Jan 11 14:22 TPD.install-6.5.1_82.28.5-CentOS6.4-x86_64.iso*
-rwxr-xr-x 1 root root 32229 Jan 11 14:22 TPD.ks*
drwxr-xr-x 4 root root 4096 Jan 11 14:22 umvt/
Mount the ISO image (may be different for non-TPD USB images) from the USB image to another mount point: mount -o loop /media/TPD.install-6.5.1_82.28.5-CentOS6.4-x86_64.iso /mnt/upgrade
Run command to validate the ISO image: # /mnt/upgrade/upgrade/.validate/validate_cd

Validating cdrom:
UMVT Validate Utility v2.2.2, (c)Tekelec, June 2012
Validating /media/TPD.install-6.5.1_82.28.5-CentOS6.4-x86_64.iso
Date&Time: 2014-01-14 17:53:31
Volume ID: tklc_000-0000-000_Rev_A_82.28.5
Part Number: 000-0000-000_Rev_A
Version: 82.28.5
Disc Label: TPD
Disc description: TPD
The media validation is complete, the result is: PASS

CDROM is Valid
Unmount the ISO image:

# umount /mnt/upgrade
Unmount the USB device:

# umount /media

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