Oracle FS1-2 Flash Storage System
 
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Instructions on how to replace a Controller Unit Identification Display (CUID) in an FS1-2.

In this Document

Goal

Solution

References

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: FRU

Applies to:

Goal

How to Replace a Controller Identification Display (CID) in an Oracle FS1-2 Controller

Solution

DISPATCH INSTRUCTIONS

- WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED:

Product knowledge, FS1-2 Flash Storage System

TIME ESTIMATE: 50 minutes

TASK COMPLEXITY: 1

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:

PROBLEM OVERVIEW:

What: A Controller ID Display in an FS1-2 has failed and needs to be replaced. 

Where: There will be a System Alert that identifies the problem Controller. 

Why: An FS1-2 Controller ID display has failed.

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?

The Controller with the ID display failure will have a warning status.  The other Controller must have a normal status as this procedure requires a Controller failover.  The problem Controller must be powered off in order to replace the failed ID display.

 QRC for this procedure:

To familiarize yourself with this procedure in general a video can also be found here.  But it should not be viewed as a substitute for the instructions below.

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE:

1. Prepare the FS1-2 System for Service Procedure.
1. Disable Call-Home to prevent spurious alerts (see <Document 1942676.1> FS System: How to disable Call Home to prevent Automatic Service Request ASR Generation).
2. Use ESD precautions.
3. Log into Oracle FS System Manager as pillar to access Guided Maintenance:
1. Select Support tab
2. In the navigation tree, select System Trouble.
3. In the main window, right click on the Controller with the failed ID Display and select Replace Component.
4. In the pop-up Replace Component window, select Controller Identification Display and then click on Next.
5. Follow the steps in Guided Maintenance to identify and place the Controller offline.
   
   
2. Access the failed ID Display.
1. Deploy the anti-tip legs in the front of the rack.
2. Slide the Controller into the service position.
3. Unplug both power cords.
4. Loosen the two captive screws in the rear of the top cover.
5. Slide the top cover back and remove.
6. The USB board is in the right front.
   
   
3. Remove the failed ID Display
1. Unplug the motherboard cable at the rear of the USB board.
2. Loosen the two screws that secure the USB board to the chassis.
3. In order to better access the white USB ribbon cable, lift the USB board away from the Controller chassis.
4. Extend the two black tabs on either side of the white USB cable and then carefully remove it from the USB board.
5. The display can now be safely removed by pulling it towards the front and guiding the white USB ribbon cable through the hole in the chassis.
   
   
4. Install the replacement ID display.
1. Carefully thread the white USB ribbon cable through the left hole in the chassis and then guide the Display into place.
2. Carefully insert the white USB ribbon cable into the USB board with the blue side of the cable end towards the USB Board and push the two black tabs inwards to secure the cable.
3. Secure the USB Board to the chassis using the 2 screws from 3-b being certain to capture the sheet metal arms from the display.
4. Reconnect the cable to the motherboard to the rear of the USB board.
   
   
5. Reassemble Controller components.
1. Close the top cover.
2. Tighten the two captive screws in the rear of the Top Cover.
   
   
6. Return Controller to FS1-2 System.
1. Plug in both power cords.
2. Return the Controller to the rack position.
3. Return the anti-tip legs to their normal position.
4. When finished, re-enable Call-Home.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Confirm that the replacement ID display was successful - the System Alert associated with it should be gone and the FS1-2 should be normal/green.

Note: because the Controller must cold start, it may take as long as 15 minutes for the boot process to complete and the Controller to return to a normal status.

REFERENCE INFORMATION:

 From the Oracle Help Center: http://docs.oracle.com/en/storage/#fla select the Oracle Flash System Documentation Library for more information.

References

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