Oracle FS1-2 Flash Storage System
 
Oracle FS1-2 Cloud System
 

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Instructions on how to replace a Controller Battery in an FS1-2.

In this Document

Goal

Solution

References

Applies to:

Goal

The purpose of this document is to outline the steps required to replace an FS1-2 Controller Battery using the Guided Maintenance.

Solution

DISPATCH INSTRUCTIONS

- WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED:

Product knowledge, FS1-2 Flash Storage System

TIME ESTIMATE: 30 minutes

TASK COMPLEXITY: 0

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:

PROBLEM OVERVIEW:

What: A Controller Battery in an FS1-2 has failed and needs to be replaced.

Where: There will be a System Alert that identifies the problem Controller with the failed Battery. 

Why: An FS1-2 Controller Battery has failed.

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?

The Controller with the Battery failure will have a warning status.  The other Controller must have a normal status as this procedure requires a Controller failover.  The problem Controller must be powered off in order to replace the failed Battery.

QRC for this procedure:

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE:

1. Disable Call-Home to prevent spurious alerts (see <Document 1942676.1> FS System: How to Disable Call-Home to Prevent Automatic Service Request (ASR) Generation).
2. Use ESD precautions.
3. Log into Oracle FS System Manager to access Guided Maintenance:
1. Select System tab
2. In the navigation tree, expand Hardware and select Controllers
3. In the main window, right click on the Controller with the failed Battery and select View.
4. In the pop-up Controller View window, select PCIe Riser from the pull-down menu and the click on Next.
5. Follow the steps in Guided Maintenance to identify and place the Controller offline.
4. Deploy the anti-tip legs in the front of the rack.
5. Slide the Controller into the service position.
6. Unplug both power cords.
7. Loosen the two captive screws in the back of the Top Cover then slide it back and remove.
   
   
   NOTE: The Battery is located towards the rear, under Riser 1 next to the Power Supplies.
    
8. Remove all cables attached to PCIe cards in Riser 1 - suggest they be labeled to make reconnections easier.
9. Loosen the two captive screws that secure Riser 1 and then lift the Riser free of the chassis.
10. Remove the failed Battery by placing your finger under the side of the Battery nearest the rear of the server and gently lift it out.
11. Press the replacement Battery into the retainer with the + side facing up.
12. Reinstall Riser 1 and secure the two captive screws.
13. Re-cable the PCIe cards with cables removed above.
14. Close the Top Cover.
15. Plug in both power cords.
16. Return the Controller to the rack position.
17. Return the anti-tip legs to their normal position.
18. When finished, re-enable Call-Home.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

 Confirm that the replacement Battery was successful - the System Alert associated with it should be gone and the FS1-2 should be normal/green.

Note: because the Controller must cold start, it may take as long as 20 minutes for the boot process to complete and the Controller to return to a normal status.

REFERENCE INFORMATION:

 From the Oracle Help Center: http://docs.oracle.com/en/storage/#fla select the Oracle Flash System Documentation Library for more information.

References

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