How to Replace the SPARC T7-1 DVD Drive [VCAP]

Asset ID:	1-71-1957020.1
Update Date:	2017-11-15
Keywords:

Solution Type Technical Instruction Sure

Solution 1957020.1 : How to Replace the SPARC T7-1 DVD Drive [VCAP]

Applies to:

SPARC T7-1 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Goal

How to Replace the SPARC T7-1 DVD Drive

Solution

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To report errors or request improvements on this procedure, please go to http://support.us.oracle.com and put a comment on Doc ID: 1957020.1
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ESD Caution:

Circuit boards and drives contain electronic components that are extremely sensitive to static electricity. Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these boards. Do not touch the components along their connector edges.
Use a Antistatic Wrist strap. Attach one end of the strap to your wrist and the other end to the chassis, depending on what type of strap you use, with the adhesive end or the metal plug.
Use an Antistatic Mat. Place ESD-sensitive components such as motherboards, memory, and other PCBs on an antistatic mat.

Contamination Caution:

Dust particles of packaging material are number one cause of datacenter contamination. Make sure to remove all packaging material, up to the ESD safe packaging material, while still being outside the datacenter.

DISPATCH INSTRUCTIONS

WHAT SKILLS ARE REQUIRED?: SPARC T7-1 Product Training required, to be serviced by qualified Oracle Service personnel, requires the ability to follow steps similar to what is in the Product Service manual.

TIME ESTIMATE: 30 minutes

TASK COMPLEXITY: 1

REMOVAL/REPLACEMENT INSTRUCTIONS

PROBLEM OVERVIEW: SPARC T7-1 DVD Drive Replacement

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?:

DAMAGE ALERT: Perform a visual inspection of the replacement part to make sure that there are no damaged components, connectors, bent pins, damaged packages during shipping, etc). If the part is damaged, don't install it into the system, order a new part. Handle with caution and package carefully the return part to avoid any damages during shipping.

If the system is still up and functioning, the customer should perform an orderly and graceful shutdown of applications and OS. Then power off the server and remove the AC power cords from the system. A data backup is not a prerequisite but is a wise precaution.

NOTE: For ALL scenarios where an AC power down or AC power cycle is required for a T7-x server, please always use the steps in doc 1571054.1 prior to physically removing AC power cables from the server.

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE:

Note - The SATA DVD drive is mounted in a slot that is accessed from the system's front panel. You also must detach cables inside the chassis to remove the DVD drive.

Caution - Do not operate the server without a DVD drive installed. Otherwise the server might overheat due to improper airflow.

1. Prepare the server for service.

    a. Remove any media from the DVD drive.
    b. Power off the server and disconnect the power cords from the power supplies.
    c. Extend the server to the maintenance position in the rack.
    d. Attach an anti-static wrist strap.

Replace the DVD Drive

1. Remove the fan/disk cage assembly cover and fan modules from the server.

    a. Remove the 12 screws on the top and side of the fan/disk cage assembly cover with a T6 Torx screwdriver.
    b. Open the fan door on top of the server by sliding the two green buttons to unlock it, then swing it open and lift the fan/disk cage assembly cover from the server.
    c. Remove the fan modules from the server.

2. Reach into the server directly behind the DVD drive, and disconnect the power and DVD data connectors from rear of the DVD drive.

3. Lift up on the release tab on the rear of the DVD drive to disengage the drive from the chassis.

4. Gently push the DVD drive forward and out of the front of the chassis.

5. Standing in front of the chassis, grasp the DVD drive with both hands, and continue to pull the DVD drive from the chassis until it clears the front of the server.

6. Place the DVD drive on an antistatic mat.

7. Gently push the new DVD drive into the chassis. Continue to push the DVD drive into the chassis until the release tab on the rear of the drive engages the chassis with an audible click.

8. Reach into the server directly behind the DVD drive, and reconnect the power and DVD data connectors to the rear of the DVD drive.

9. Re-install the fan modules and fan/disk cage assembly cover.

    a. Install the fan modules in the server.
    b. Place the fan/disk cage assembly cover on the chassis and using a T6 Torx screwdriver, install and tighten the twelve screws (three on each top side of the chassis, and three on each side of the chassis) to secure the fan/disk cage assembly cover.
    c. Close the fan door.

10. Return the Server to operation.

    a. Remove any anti-static measures that were used.
    b. Return the server to it's normal operating position within the rack.
    c. Re-install the AC power cords and any data cables that were removed.
    d. Power on server. Verify that the Power/OK indicator led lights steady on.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Boot system and monitor boot sequence for errors. Test functionality of system:
1. Run the Solaris "fmadm faulty" and SP/ILOM "show faulty" command to verify that the fault has been cleared.
2. Perform one of the following tasks based on your verification results:
   * If the previous steps did not clear the fault, refer to doc 1004229.1 for information about the tools and methods you can use to diagnose and clear
     component faults.
   * If the previous steps indicate that no faults have been detected, the component has been replaced successfully. No further action is required
3. Restart software applications per applicable administration guides to resume system operation.

PARTS NOTE:
https://support.oracle.com/handbook_partner/Systems/SPARC_T7_1/components.html#RemovableMedia

REFERENCE INFORMATION:
SPARC T7-1 Service Manual: http://docs.oracle.com/cd/E54976_01/html/E54980/index.html

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References

<NOTE:1571054.1> - Performing an AC power cycle on the T3/T4/T5/S7/T7/T8 Servers

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