How to Replace a SPARC T7-4 Rear I/O Module (RIO) [VCAP]

Asset ID:	1-71-1956410.1
Update Date:	2018-05-10
Keywords:

Solution Type Technical Instruction Sure

Solution 1956410.1 : How to Replace a SPARC T7-4 Rear I/O Module (RIO) [VCAP]

Applies to:

SPARC T7-4 - Version All Versions and later
Information in this document applies to any platform.

Goal

How to Replace a SPARC T7-4 Rear I/O Module (RIO)

Solution

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To report errors or request improvements on this procedure, please go to http://support.us.oracle.com and put a comment on Doc ID: 1956410.1
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ESD Caution:

Circuit boards and drives contain electronic components that are extremely sensitive to static electricity. Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these boards. Do not touch the components along their connector edges.
Use a Antistatic Wrist strap. Attach one end of the strap to your wrist and the other end to the chassis, depending on what type of strap you use, with the adhesive end or the metal plug.
Use an Antistatic Mat. Place ESD-sensitive components such as motherboards, memory, and other PCBs on an antistatic mat.

Contamination Caution:

Dust particles of packaging material are number one cause of datacenter contamination. Make sure to remove all packaging material, up to the ESD safe packaging material, while still being outside the datacenter.

DISPATCH INSTRUCTIONS

WHAT SKILLS ARE REQUIRED?: No special skills required, Customer Replaceable Unit (CRU) procedure

Time Estimate: 60 minutes

Task Complexity: 0

REMOVAL/REPLACEMENT INSTRUCTIONS:

PROBLEM OVERVIEW: SPARC T7-4 Rear I/O Module (RIO) Replacement

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

DAMAGE ALERT: Perform a visual inspection of the replacement part to make sure that there are no damaged components, connectors, bent pins, damaged packages during shipping, etc. If the part is damaged, don't install it into the system, order a new part. Handle with caution and package carefully the return part to avoid any damages during shipping.

If the system is still up and functioning, the customer should perform an orderly and graceful shutdown of applications and OS. Then power off the server and remove the AC power cords from the system.

A data backup is not a prerequisite but is a wise precaution.

NOTE: For ALL scenarios where an AC power down or AC power cycle is required for a T7-x server, please always use the steps in doc 1571054.1 prior to physically removing AC power cables from the server.

WHAT ACTIONS ARE REQUIRED?:

Note - The rear I/O module is a cold-service component that can be replaced by a Customer.

Replace the Rear I/O Module (RIO)

1. Locate the failed rear I/O (RIO) module in the back of the server. The system service required LED on the rear I/O module will light when a rear I/O module fault is detected.

2. Prepare the server for service.

a. Power off the server and disconnect the power cords from the power supplies.
b. Attach an anti-static wrist strap.

3. Label the cables connected to the ports on the rear I/O (RIO) module, then disconnect the cables from the ports. You will reconnect the cables to the same ports on the replacement RIO module.

4. Press the green buttons on the rear I/O module ejection levers, and spread the levers open to eject the rear I/O (RIO) module.

5. Pull the module away from the server to remove it and place it on an anti-static mat.

Note - Remove the eUSB drive from old RIO board. You will reinstall the eUSB drive on the new RIO board

6. With the levers in the extended position, insert the replacement rear I/O (RIO) module into the slot at the rear of the server.

7. Close the extraction levers until they click into place to fully seat the rear I/O (RIO) module into the server.

8. Connect the cables to the appropriate ports on the rear I/O (RIO) module.

9. Return the Server to operation.

    a. Remove any anti-static measures that were used.
    b. Re-install the AC power cords and any data cables that were removed.
    c. Power on server. Verify that the Power/OK indicator led lights steady on.

Verify the rear I/O module functionality

1. Verify that the system service required LED on the rear I/O (RIO) module is not lit.

2. If no faults have been detected, then the rear I/O (RIO) module has been replaced successfully. No further action is required.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTIONS ARE REQUIRED TO RETURN THE SYSTEM TO AN OPERATIONAL STATE?:

Boot system and monitor boot sequence for errors. Test functionality of system:
1. Run the Solaris "fmadm faulty" and SP/ILOM "show faulty" command to verify that the fault has been cleared.
2. Perform one of the following tasks based on your verification results:
   * If the previous steps did not clear the fault, refer to doc 1004229.1 for information about the tools and methods you can use to diagnose and clear
     component faults.
   * If the previous steps indicate that no faults have been detected, the component has been replaced successfully. No further action is required
3. Restart software applications per applicable administration guides to resume system operation.

PARTS NOTE:
https://support.oracle.com/handbook_private/Systems/SPARC_T7_4/components.html#I/O
REFERENCE INFORMATION:
SPARC T7-4 Service Manual: http://docs.oracle.com/cd/E54990_01/html/E54994/index.html

Save

References

<NOTE:1571054.1> - Performing an AC power cycle on the T3/T4/T5/S7/T7/T8 Servers

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