SPARC M8-8
 
Oracle SuperCluster M7 Hardware
 
SPARC M7-8
 
SPARC M7-16
 

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In this Document

Goal

Solution

References

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: this is now a FRU

Applies to:

Goal

CAP PROBLEM OVERVIEW: M8-8 / M7-8 / M7-16 - CMIOU chassis or Switch chassis - PDECB Failure

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To report errors or request improvements on this procedure, please go to
My Oracle Support, and put a comment on Doc ID: 1952350.1

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Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED: M8-8 / M7-8 / M7-16 product training

TASK COMPLEXITY: 1

TIME ESTIMATE: 60 minutes

HOT replacement

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :  The Physical Domain must be shut down.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Removing PDECB

1. Use one of these Oracle ILOM commands to display faulty components and determine which PDECB requires service:

1.  -> show faulty
2.  -> show /System/Open_Problems
3.  faultmgmtsp> fmadm faulty

2. Locate the faulty PDECB by the ECB fault LED on the respective CMIOU or switch unit.

3. Use a grounding strap to protect the equipment from ESD damage

4. Remove the CMIOU or switch unit that is installed in front of the failed PDECB.

1. Check M8-8 / M7-8 / M7-16 - How to replace a Faulty CMIOU in a CMIOU chassis (Doc ID 1951961.1) for details
2. Check M7-16 - How to replace a Faulty Switch Unit in a Switch Chassis (Doc ID 1987712.1) for details

5. Press the latch on the bottom of the PDECB to the left and slide it out of the chassis.

Installing a PDECB

1. Use a grounding strap to protect the equipment from ESD damage.

2. Slide the new PDECB into the empty slot.

3. Install the removed CMIOU or switch unit.

1. Check M8-8 / M7-8 / M7-16 - How to replace a Faulty CMIOU in a CMIOU chassis (Doc ID 1951961.1) for details
2. Check M7-16 - How to replace a Faulty Switch Unit in a Switch Chassis (Doc ID 1987712.1) for details

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Verify that there is no faulty components

1. -> show faulty
2.  -> show /System/Open_Problems
3.  faultmgmtsp> fmadm faulty

Perform one of the following tasks based on your verification results

1. If the previous steps did not clear the fault, refer to doc 1309092.1 for information about the tools and methods you can use to diagnose and clear component faults.
2. If the previous steps indicate that no faults have been detected, the component has been replaced successfully. No further action is required

If required, change the values for the /HOSTx/diag default_level and hw_change_level before starting the host.

-> set /HOST/diag/ default_level=max
-> set /HOST/diag/ hw_change_level=max

Restart the PDomain you stopped in M8-8 / M7-8 / M7-16 - How to replace a Faulty CMIOU in a CMIOU chassis (Doc ID 1951961.1) , "Preparing a CMIOU for Removal" , step 3.5, and monitor/capture console HOST console output (use two windows):

-> start /Servers/PDomains/PDomain_z/HOST/console
-> start /Servers/PDomains/PDomain_z/HOST

Restart software applications per applicable administration guides to resume system operation.

After all PDomains have restarted, repeat the steps to verify that there is no faulty components, to ensure starting the PDomains has not triggered new faults.

Return the /HOSTx/diag default_level and hw_change_level to their original value.

Return the faulted component to Oracle.

1. If the replacement included safety covers on the connectors, install the covers on the component that you are
2. In the shipping container that contained the replacement component:
   1. Using the same material used to pack the replacement component, position the component so that it is not free to move.
   2. Add any required paperwork or other documentation in the container.
   3. Except when packing CMIOUs, include any tools that were loaned to you by Oracle. Do not place tools inside a container that is being used to return a CMIOU.
3. Close the shipping container and seal it with the packaging tape supplied by Oracle.
4. Apply the shipping label to the shipping container.
5. Notify Oracle or an authorized shipper that the carton container is ready for pickup.

======================== Other info =====================

 REFERENCE INFORMATION:  Service Manual: http://docs.oracle.com/cd/E55211_01/html/E55215/index.html

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