FS System: How to Remove and Replace a Power Supply in an FS1-2 Controller

Asset ID:	1-71-1946571.1
Update Date:	2017-06-09
Keywords:

Solution Type Technical Instruction Sure

Solution 1946571.1 : FS System: How to Remove and Replace a Power Supply in an FS1-2 Controller

Applies to:

Oracle FS1-2 Flash Storage System - Version All Versions to All Versions [Release All Releases]
Oracle FS1-2 Cloud System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Goal

The purpose of this document is to outline the steps required to replace an FS1-2 Controller Power Supply Unit (PSU) using the Guided Maintenance.

Solution

DISPATCH INSTRUCTIONS

- WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED:

Product knowledge, FS1-2 Flash Storage System

TIME ESTIMATE: 30 minutes

TASK COMPLEXITY: 0

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:

PROBLEM OVERVIEW:

What: A Controller Power Supply in an FS1-2 has failed and needs to be replaced.

Where: FS1-2 Controller Power Supply location should be in event log and System Alerts.

Why: The Power Supply Cooling fan and/or the Power Supply itself has failed.

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?

The redundant Power Supply (PS0 or PS1) must be healthy in order to replace this component without disruption.

NOTE: If you are replacing the lower Power Supply (PS0), disconnect the Cable Management Arm (CMA) to allow easier removal of the failed component. See FS1-2 Field Service Guide for details.

NOTE: Please review the Knowledge <Document 1942676.1> FS System: How to Disable Call Home to Prevent Automatic Service Request ASR Generation before proceeding with the procedure below. The steps contained therein are provided to allow an Administrator to de-activate a particular ASR enabled array while performing maintenance or troubleshooting. This will prevent any additional Service Requests from being created unnecessarily.

NOTE: The only valid part numbers for this activity are 7065505 or 7336220. Do not substitute any other part from the Netra Server X3-2 parts list as it will not have the necessary modifications to make it compatible with the NVDIMM/ESM configuration used in the FS1-2 Controller.

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE:

Disable Call-Home to prevent spurious alerts (see <Document 1942676.1> FS System: How to disable Call Home to prevent Automatic Service Request ASR Generation).
Use ESD precautions.
Log into Oracle FS System Manager to access Guided Maintenance:

Select System tab
In the navigation tree, expand Hardware and select Controllers
In the main window, double click on the Controller with the failed Power Supply.
In the pop-up Modify window, select the failed Power Supply and then click on Replace Component.
Follow the steps in Guided Maintenance to identify and replace the failed Power Supply.

When finished, re-enable Call-Home.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Confirm that the replacement Power Supply was successful - the System Alert associated with it should be gone and the FS1-2 should be normal/green.

REFERENCE INFORMATION:

From the Oracle Help Center: http://docs.oracle.com/en/storage/#fla select the Oracle Flash System Documentation Library for more information.

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