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Asset ID: 1-71-1944131.1
Update Date:2017-12-05
Keywords:

Solution Type  Technical Instruction Sure

Solution  1944131.1 :   Password Recovery Procedure for Acme Packet 6300/4600  


Related Items
  • Acme Packet 4600
  •  
  • Acme Packet 6300
  •  
Related Categories
  • PLA-Support>Sun Systems>CommsGBU>Session Delivery Network>SN-SND: Acme Service Provider
  •  


Procedure to recover from a forgotten password for the Acme 6300 SBC

In this Document
Goal
Solution
References


Created from <SR 3-8936843410>

Applies to:

Acme Packet 6300 - Version S-Cz7.0.2 and later
Acme Packet 4600 - Version S-Cz7.1.2 and later
Information in this document applies to any platform.

Goal

 To clear a lost / forgotten password for a Acme Packet 6300

Solution

 1) Download a diag boot file, for example the nnCZ_diags109 , then upload file: nnCZ_diags109 to SBC: /boot/diags/

The diags can be found in the patch portal under patch id : 18819420: Acme Packet 6300 Diags V1.09

2) Replace the boot file with /boot/diags/nnCZ_diags109 as following. Remember the original boot file since you need to change it back after reset password.
===>
SBC-6300-1(configure)# bootparam      

'.' = clear field;  '-' = go to previous field;  q = quit

Boot File               : /boot/nnSCZ712m2p4.64.bz /boot/diags/nnCZ_diags109  <====
IP Address              : 1.2.3.4
VLAN                    :

3) Then reboot your SBC, and it will enter diags mode as follows:
Example:

diag_fld > password reset

Are You Sure You Want To Reset Passwords?
Confirm [y/n]: y

Password Reset Complete!
diag_fld >

4) Reboot and then change boot file back to the original one in the bootparam during the reboot(press "space" to stop rebooting and then change the bootparam).

Please see example below :


diag_fld > reboot
Sent SIGKILL to all processesyst
Requesting system reboot
Restarting system.
Press any key to continue.
Press any key to continue.
Press `ESC' to enter the menu... 0
 Booting 'Boot Acme NNOS (Default)'

root (hd0,0)
Filesystem type is ext2fs, partition type 0x83
kernel /bootloader irqpoll maxcpus=1 quiet
  [Linux-bzImage, setup=0x3c00, size=0x94ce20]

Attaching console COM1 on /dev/ttyS0
Attaching console COM2 on /dev/ttyS1

 

Starting acmeboot...

ACME bootloader Acme Packet Net-Net SCZ7.1.2 MR-2 GA (Build 264) 201311231509

Press the space bar to stop auto-boot...
1
[Acme Boot]: c
'.' = clear field;  '-' = go to previous field;  q = quit

Boot File               : /boot/nnSCZ712m2p4. /boot/nnSCZ712m2p4.64.bz


Starting acmeboot...

ACME bootloader Acme Packet Net-Net SCZ7.1.2 MR-2 GA (Build 264) 201311231509

Press the space bar to stop auto-boot...
1
[Acme Boot]: c
'.' = clear field;  '-' = go to previous field;  q = quit

Boot File               : /boot/nnSCZ712m2p4. /boot/nnSCZ712m2p4.64.bz

References

<BUG:19759015> - [PD00057019]HOW TO RESET USER/ADMIN PASSWORD FOR 6300 SD

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