How to Gracefully Restart an IMF Server ?

Asset ID:	1-71-1942809.1
Update Date:	2017-06-20
Keywords:

Solution Type Technical Instruction Sure

Solution 1942809.1 : How to Gracefully Restart an IMF Server ?

Applies to:

Oracle Communications Performance Intelligence Center (PIC) Software - Version 4.1 and later
Information in this document applies to any platform.

Goal

If it is necessary to restart an IMF server, this document describes the needed steps.

Solution

Loging as root user to IMF server from Putty.
Login to different PIC server(xMF/IXP/NSP) and execute the command
ping IMF_SERVER_IP_ADDRES
Execute the command
service TKLCmf stop
Once IMF application stop gracefully ,exit from putty.
To provide power cycle to IMF, we have three option:
- An onsite person will press power switch or
- Execute the command shutdown –r now from putty and IMF server will go for reboot or
- Press power switch from ilo
Once fan, available in the backside of IMF, stop or after 5-10 minutes, perform following steps:
- onsite person will press power switch to power on the server or
- If shutdown –r now was executed then no further action is required or
- Press power switch from ilo.
Check the output of ping response on other server . If you are getting output below in ping response, try to ssh IMF.

64 bytes from IMF_SERVER_IP_ADDRES: icmp_seq=1 ttl=55 time=1.97 ms
64 bytes from IMF_SERVER_IP_ADDRES: icmp_seq=2 ttl=55 time=2.01 ms
64 bytes from IMF_SERVER_IP_ADDRES: icmp_seq=3 ttl=55 time=2.00 ms
64 bytes from IMF_SERVER_IP_ADDRES: icmp_seq=4 ttl=55 time=2.20 ms
Once IMF is accessible, login IMF and do health check of server.

Note: If IMF server will not be accessible after performing above steps then we might need ilo and onsite person with laptop and console cable for further troubleshooting.

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