How to Fix a Logical Drive in "Interim Recovery Mode"

Asset ID:	1-71-1929338.1
Update Date:	2017-01-16
Keywords:

Solution Type Technical Instruction Sure

Solution 1929338.1 : How to Fix a Logical Drive in "Interim Recovery Mode"

Applies to:

Oracle Communications Performance Intelligence Center (PIC) Software - Version 4.1 and later
Information in this document applies to any platform.

Goal

If a hard drive fails in an HP MSA and no spare drives are available, the logical drive using the failed hard drive will go to "Interim Recovery Mode".

Syscheck will report the following errors when your system have the issue:

[root@ixp000X-Yc ~]# syscheck
Running modules in class hardware...
                                 OK

Running modules in class disk...
*      hpdisk: FAILURE:: MAJOR::3000000080000000 -- HP Disks need intervention.
*      hpdisk: FAILURE:: Failure message: logicaldrive 1 for controller in slot 1 is Interim Recovery Mode.
*      hpdisk: FAILURE:: MAJOR::3000000080000000 -- HP Disks need intervention.
*      hpdisk: FAILURE:: Failure message: physicaldrive 1E:1:10 for controller in slot 1 is Failed.
One or more module in class "disk" FAILED

This documents explains how to recover from that state.

Solution

Here are the actions taken to fix the issue:

Replace the faulty Hard drive with a new one
Reboot the server
During the initialization of the RAID controller select "Automatic Data Recovery" by clicking on "F1" to force the rebuild of the RAID array.
Wait until the rebuild of the RAID array is done. You can use the following command to monitor the rebuild:

hpacucli ctrl slot=1 pd 1E:1:10 show status

Note: this example is for disk 1:10, you have to modify the command to match the failed disk of your system

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