Oracle FS1-2 Flash Storage System
 
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Instructions on how to replace Drive Enclosure Power Cooling Module.

In this Document

Goal

Solution

References

Applies to:

Goal

The purpose of this document is to outline the steps required to replace an FS1-2 Drive Enclosure Power Cooling Module using the Guided Maintenance.

Solution

DISPATCH INSTRUCTIONS

- WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED: Use reference documentation associated to this CAP as follows:

Product knowledge, FS1-2 Flash Storage System

TIME ESTIMATE: 30 minutes

TASK COMPLEXITY: 0

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:

PROBLEM OVERVIEW:

What: A Drive Enclosure Power Cooling Module in an FS1-2 has failed and needs to be replaced.

Where: FS1-2 Drive Enclosure location should be in event log.

Why: One or both cooling fans have failed and/or the power supply has failed.

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?

The redundant Power Cooling Module (PCM1 or PCM2) must be healthy in order to replace this component without disruption.

NOTE: Both the DE2-24C and DE2-24P use the same Power Cooling Module.

NOTE: Please review the Knowledge Document 1942676.1 FS System: How to Disable Call Home to Prevent Automatic Service Request ASR Generation before proceeding with the procedure below. The steps contained therein are provided to allow an Administrator to de-activate a particular ASR enabled array while performing maintenance or troubleshooting. This will prevent any additional Service Requests from being created unnecessarily.

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE:

1. Disable Call-Home to prevent spurious alerts (see Document 1942676.1 FS System: How to disable Call Home to prevent Automatic Service Request ASR Generation).
2. Use ESD precautions.
3. Log into Oracle FS System Manager to access Guided Maintenance:
1. Select System tab
2. In the navigation tree, expand Hardware and select Drive Enclosures
3. In the main window, double click on the Drive Enclosure with the failed Power Cooling Module.
4. In the pop-up Modify window, select the failed Power Cooling Module and then click on Replace Component.
5. Follow the steps in Guided Maintenance to identify and replace the failed Power Cooling Module.
6. Once the replacement is completed, the error condition should automatically clear from the GUI.  If after 5 minutes, the problem persists and there are no amber LEDs on the Power Cooling Module, use fscli to do a forcefailover of the Pilot:
   
   
   # fscli pilot -forceFailover
    
4. When finished, re-enable Call-Home.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

 Confirm that the replacement Power Cooling Module was successful - the System Alert associated with it should be gone and the FS1-2 should be normal/green.

REFERENCE INFORMATION:

From the Oracle Help Center: http://docs.oracle.com/en/storage/#fla select the Oracle Flash System Documentation Library for more information.

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