Oracle Key Manager - How to request OKM 3.0.2 Software for x86 KMA Platforms (x2100, x2200, x4170)

Asset ID:	1-71-1670445.1
Update Date:	2017-10-04
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Solution Type Technical Instruction Sure

Solution 1670445.1 : Oracle Key Manager - How to request OKM 3.0.2 Software for x86 KMA Platforms (x2100, x2200, x4170)

Applies to:

Oracle Key Manager - Version 3.0 and later
Oracle Solaris on x86 (32-bit)

Goal

The purpose of this document is to provide a path for customer sites who are interested in migrating their existing Oracle Key Manager 2.x environment running on the x86 platforms (x2100, x2200, x4170) to version 3.0.2.

Solution

For KMA's running on the x86 platforms (x2100, x2200, x4170), the OKM 3.0.2 software is not available for download via My Oracle Support. Also, the migration to 3.0.2 on x86 KMA's is not customer performable. This is because the OKM 3.0.2 software only runs on the Solaris 11 platform, and the previous OKM 2.x versions run on Solaris 10. There is no direct method to upgrade from a Solaris 10 system to a Solaris 11 system.

Therefore, either a badged Oracle Field Engineer or Advanced Customer Services (ACS) Engineer must be engaged in order to perform the OKM 3.0.2 migration.

Please note that a pre-requisite for migrating to OKM 3.0.2 is that the existing KMA cluster should be running at a minimum version of OKM 2.3.

Only customer sites with a compeling business justification or who have specifically been directed by Oracle Support Services should consider the migration to OKM 3.0.2 on their existing x86 KMA's. All customers interested in performing the migration to OKM 3.0.2 on their x86 KMA's should initiate a service request through My Oracle Support. The Oracle Key Manager support group will then engage with the Field in order to schedule and perform the 3.0.2 migration.

Please contact Oracle Global Customer Support at:

http://www.oracle.com/us/support/contact-068555.html

NOTE: Once a 2.x KMA has been migrated to 3.0.2 the only way to downgrade back to the 2.x version is to replace the hard drive with a 2.x version preloaded. The 3.0.2 hard drive is treated as a consumable. Disposal, and destruction, of the 3.0.2 disk is the customer's responsibility since zeroization of the media typically will not be performed.

FOR THESE REASONS THE RECOMMENDED VERSION OF OKM SOFTWARE FOR THE X86 (X2100, X2200, X4170 M2) KMA'S IS VERSION 2.5.3

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