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Solution Type Technical Instruction Sure Solution 1663261.1 : Oracle Key Manager - Lost Ability To Connect To ELOM Remotely Via HTTPS.
Customer can no longer connect to the URL of the ELOM. In this Document
Created from <SR 3-8806745741> Applies to:Sun StorageTek Crypto Key Management System - Version All Versions to All Versions [Release All Releases]Information in this document applies to any platform. GoalCustomer is unable to connect to the ELOM URL address in a browser window. Customer can ping the ELOM ip address. Customer can SSH / PUTTY to the ELOM ip address. Customer can log into the ELOM via the SSH / PUTTY session as the root user. SolutionSSH / PUTTY into the ELOM ip address... Start SSH / PUTTY session, use the ip address of the ELOM. Log in as user "root" or equivalent user that has root permissions. At the SP prompt, type " reset " and answer yes to reset the SP. Wait about 2 to 4 minutes and attempt to log in with the URL again. Customer is now able to open the URL correctly and log in. IF not, then the system board ELOM chip is probably bad. Please open a service request. References<NOTE:1447111.2> - Information Center: Oracle Key Manager (KMS/OKM) Overview Advisor<NOTE:1385222.1> - How to Import Certificates to Internet Explorer Attachments This solution has no attachment |
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