How to Replace a Sun Server X4-4 HDD

Asset ID:	1-71-1642482.1
Update Date:	2018-05-16
Keywords:

Solution Type Technical Instruction Sure

Solution 1642482.1 : How to Replace a Sun Server X4-4 HDD

Applies to:

Sun Server X4-4 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Goal

How to Replace a Sun Server X4-4 HDD.

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED:
No special skills required, Customer Replaceable Unit (CRU) procedure

TIME ESTIMATE: 60 minutes

TASK COMPLEXITY: 0

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:

PROBLEM OVERVIEW: A Sun Server X4-4 HDD needs replacement

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

The disk could be replaced with online but depends on how the drives are configured.

1. Determine whether you can replace the disk drive using the hot-plug procedure or whether you need to power off the server and use the cold-swap procedure.
* A cold-swap is required if the disk drive:
o Contains the operating system, and the operating system is not mirrored on
another drive.
o Cannot be logically isolated from the online operations of the server.
2. Do one of the following:
1. To cold-swap the drive, power off the server.
2. To hot-plug the drive, take the drive offline. This removes the logical software links to the drive and prevents any applications from accessing it.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Reference Doc:
Sun Fire X4-4 Server Service Manual
Link to service Manual
1. Attach an antistatic wrist strap.
2. Identify the disk drive filler panel you want to remove. The amber Service Action Required LED on the drive might be lit.
3. On the disk drive filler panel you want to remove, push the release button to open the latch.
4. Grasp the latch and pull the filler panel out of the drive slot.

Caution - The latch is not an ejector. Do not bend it too far to the right. Doing so can damage the latch.

Caution - Whenever you remove a disk drive filler panel, you should replace it with another filler panel or a disk drive; otherwise, the server might overheat due to improper airflow.

How to Remove a Hard Drive

1. On the drive you plan to remove, push the disk drive release button to open the latch.
2. Grasp the latch and pull the drive out of the drive slot.

How to Install a Hard Drive

1. Unpack the disk drive and place it on an antistatic mat.
2. Verify that the release lever on the disk drive is fully opened.
3. Slide the drive into the drive slot until it is fully seated.
4. Close the latch to lock the drive in place.
5. Do one of the following:
5.a. If you have cold-swapped the drive, restore power to the server.
5.b. If you have hot-plugged the drive, configure the disk drive.

How to verify the Disk working properly.

log in ILOM to confirm if disk status working properly.

Sample

/SYS/HDD0
Properties:
type = Hard Disk
ipmi_name = HDD0

/SYS/HDD0/OK2RM
Properties:
type = Indicator
ipmi_name = HDD0/OK2RM
value = Off

/SYS/HDD0/PRSNT
Properties:
type = Entity Presence
ipmi_name = HDD0/PRSNT
class = Discrete Sensor
value = Present
alarm_status = cleared

/SYS/HDD0/SERVICE
Properties:
type = Indicator
ipmi_name = HDD0/SERVICE
value = Off

/SYS/HDD0/STATE
Properties:
type = Slot Connector
ipmi_name = HDD0/STATE
class = Discrete Sensor
value = None
alarm_status = cleared

Check ILOM event log to see if any error related HDDs.

-> show /SP/faultmgmt
-> show /SP/logs/event/list

In certain cases you may be required to verify that the disk is seen by the controller (HBA).

During POST watch for the HBA initialization messages. This will tell you the key combination to enter the HBA BIOS. ( fro example an Adaptec card may use Control +A , while LSI uses Control +C)

Depending up on the HBA in use, enter the HBA BIOS and verify that the disk is detected and is normal.

References

<NOTE:1013107.1> - How to Identify BIOS and Solaris[TM] Hardware RAID Status
<NOTE:1005530.1> - How To Check for Disk Errors and Online/Offline Status on Oracle Platforms Running Solaris x86
<NOTE:1002936.1> - How To Check for Linux Platform Disk Errors and Online/Offline Status
<NOTE:1002753.1> - How to Replace a Drive in Solaris[TM] ZFS
<NOTE:1010946.1> - General Guidance for Diagnosis (Disk Failures/Errors) and Replacing Internal Server Disks and JBOD Disks within Solaris
<NOTE:1011590.1> - How to check for Windows platform disk errors and online/offline status

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