Sun Storage L100 Tape Library
 
Sun Storage L25 Tape Library
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: TAPE-CAP VCAP
 

In this Document

Goal

Solution

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for Service Personnel

Applies to:

Goal

How to Remove/Replace Tape Drive From Library.

Solution

DISPATCH INSTRUCTIONS
   WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?: Knowledge of the L25/L100 library
   TIME ESTIMATE: 60 minutes
   TASK COMPLEXITY: 2

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:
   PROBLEM OVERVIEW: Tape drive is determined to be defective inside the library.
   WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?: The drive needs to be offline to the software application and OS.

   WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE?:

Refer to the L25/L100 Service Manual for complete instructions to remove and replace a tape drive in the library.

http://oemtape.us.oracle.com/Products/L100/Manuals/M2500_Field_Service_Manual_6423003-03_A01.pdf

To remove a faulty tape drive:

1. Remove power to the tape drive you want to remove.

   a. Keep the library powered on and in its Ready state.

   b. On the main screen of the GUI, press 'Quickview'.

       The GUI displays the Quick View Menu screen.

   c. Press Drv Pwr.

      The GUI displays the Drive power screen.

   d. Press the Up or Down buttons to highlight the tape drive you want to remove.

   e. Press Select.

      The drive power setting is highlighted.

   f. Press the Up or Down buttons to change the current setting.

   g. When the OFF setting is displayed, press Select.

   h. Press Back to save the change and return to the Quick View Menu screen.

2. Use a flat-blade screwdriver to loosen the 2 thumbscrews on the SCSI sub-plate.

3. Pull the SCSI sub-plate handle to disconnect the SCSI sub-plate from the drive.

4. Use a flat-blade screwdrive to loosen the tape drive thumbscrew.

5. Pull the tape drive out of the library, using the left side of the tape drive as a handle.

To install the new tape drive:

1. Unpack the new tape drive.

   Save the packaging, you will need it to repackage the faulty tape drive.

2. Remove the SCSI sub-plate from the new tape drive.

   a. Use a flat-blade screwdriver to loosen the 2 thumbscrews on the SCSI sub-plate.

   b. Pull the SCSI sub-plate handle to disconnect the SCSI sup-plate from the drive.

   c. Save the SCSI sub-plate.

3. Slowly insert the new tape drive into the library until the connectors are seated.

4. Tighten the tape drive thumbscrew using a flat-blade screwdriver.

5. Install the old SCSI sub-plate (still connected to the SCSI bus) on the new tape drive.

6. Tighten the 2 sub-plate thumbscrews using a flat-blade screwdriver.

   The host detects the presence of the tape drive automatically.

7. Return power to the drive by setting the Drive Power option to ON.

8. Ensure that the drive LED on the back of the drive canister illuminates.

9. If the host does not detect the presence of the tape drive, check the drive SCSI ID.  If the drive SCSI is:

    - Valid, the tape drive may be defective.

    - Invalid, the SCSI sub-plate has failed and needs to be replaced.

10. Use a host SCSI program to check the data transfer performance of the drive.

11. Package the faulty tape drive using the packaging from the new tape drive and send it back to logistics.

OBTAIN CUSTOMER ACCEPTANCE
WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE?: Once service action is complete, bring drive back online to the OS and software application.

PARTS NOTE:

Sun StorEdge L100 Tape Library - Full Components List, https://mosemp.us.oracle.com/handbook_internal/Systems/L100/components.html

REFERENCE INFORMATION:

L25/L100 Service Manual;

http://oemtape.us.oracle.com/Products/L100/Manuals/M2500_Field_Service_Manual_6423003-03_A01.pdf

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