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Asset ID: 1-71-1621833.1
Update Date:2017-08-23
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Solution Type  Technical Instruction Sure

Solution  1621833.1 :   ZFSSA 7320/7420 ZS3/ZS4 systems: How to replace a DE2-24C/P I/O Controller Module [Video]  


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In this Document
Goal
Solution
References


Created from <SR 3-8518389680>

Applies to:

Sun ZFS Storage 7120 - Version All Versions to All Versions [Release All Releases]
Sun ZFS Storage 7320 - Version All Versions to All Versions [Release All Releases]
Sun ZFS Storage 7420 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS3-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS3-2 - Version All Versions to All Versions [Release All Releases]
7000 Appliance OS (Fishworks)

Goal

 How to Replace a ZFS Storage Appliance I/O Controller Module

Solution

IMPORTANT NOTICE

Legacy file upload destination supportfiles.sun.com will soon be decommissioned, and has been replaced by transport.oracle.com.

If you have not already, please upgrade your ZFS Storage system to a 'transport aware' firmware release, as explained in the following document.

Oracle ZFS Storage Appliance: Changes to ZFS Appliance Support Bundle Uploads (Doc ID 1933692.1)

END OF NOTICE


DISPATCH INSTRUCTIONS

- WHAT SKILLS DOES THE ENGINEER NEED:  Trained DE2-24P / DE2-24C engineer

- TIME ESTIMATE:  60 minutes

- TASK COMPLEXITY:  0

FIELD ENGINEER INSTRUCTIONS:

- PROBLEM OVERVIEW:


What:  I/O Controller Module requires replacement.
Where: Chassis S/N: Location: (Should be inserted by TSC)
Why:  An I/O Controler Module module has been determined as failed and needs to be replaced.
(Insert additional information if required)

- WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?:

System can be online.

- WHAT ACTION DOES THE ENGINEER NEED TO TAKE:


The following disk shelves have I/O Modules (IOMs):

  • Oracle Storage Drive Enclosure DE2-24P
  • Oracle Storage Drive Enclosure DE2-24C


The I/O Modules (IOMs), which are similar to SIM boards, are hot-swappable so you can replace them without removing power to the system.

A faulted I/O Module is indicated by an amber LED.

Go to the Maintenance > Hardware section of the BUI, click the right-arrow icon at the beginning of the appropriate disk shelf row, and then click Slot to view details, or click the locate icon to turn on the locator LED.

Important: Do not remove a component if you do not have an immediate replacement. The disk shelf must not be operated without all components in place.

  1. Take ESD Precautions.
  2. Locate the failed I/O Module at the back of the disk shelf.
  3. Label and disconnect the I/O Module interface cables.
  4. Using your thumb and forefinger, squeeze the release button toward the lever hole to release the lever.
  5. Grasp the lever and remove the I/O Module, being careful not to damage the connector pins in back.
  6. With the lever of the new I/O Module in the open position, slide the I/O Module into the disk shelf, being careful of the connector pins.
  7. Push the lever fully closed until you hear or feel a click.
  8. Reconnect the interface cables to their original locations.
  9. Wait approximately 60 seconds for the I/O Module to complete its boot process, at which time the Power LED should be solid green and the Fault/Locate LED should be off.  All four activity LEDs should be solid green for each SAS-2 port that has an interface cable connected to it.
  10. Go to the Maintenance>Hardware section of the BUI, click the right-arrow icon at the beginning of the appropriate disk shelf row, and then click Slot to verify that the I/O Module icon is green for the newly installed I/O Module.


PARTS NOTE:

P/N 7043628 - 6Gbps SAS-2 I/O Controller Module


REFERENCE INFORMATION:

Oracle ZFS Storage Appliance Customer Service Manual
Replacing an I/O Module, page 163


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