Sun Storage 6120 Array
 
Sun Storage 6020 Array
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: DISK-CAP VCAP
 

In this Document

Goal

Solution

Oracle Confidential INTERNAL - Do not distribute to customer (OracleConfidential).
Reason: FRU CAP

Applies to:

Goal

 Replace a failed drive in a 6020/6120 Array

Solution

 DISPATCH INSTRUCTIONS
   
WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?:
6020/6120  product training
   
TIME ESTIMATE: 60 minutes
   
TASK COMPLEXITY: 2

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:
   
PROBLEM OVERVIEW:
Hard Disk Drive Replacement
   
WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?:
This should be a redundant component, dependent on initial array configuration and quantity of simultaneous disk drive faults. A data backup is not a prerequisite but is a wise precaution.
   
WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE?:
Follow standard ESD precautions.
Follow procedures documented in the respective service documentation listed below. The customer may have to re-register a standalone array with their management software.

OBTAIN CUSTOMER ACCEPTANCE
   
WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE?:

Disk Drives
--------------
*Caution*
Replace only one disk drive in an array at a time to ensure that no data is lost. Ensure that the disk drive is fully reenabled before replacing another disk
drive in the same array.

The default configuration for the array is to automatically spin up and reenable a replaced disk drive, and then automatically copy the data back. Disk drive spinup takes about 30 seconds, and reconstruction of the data on the disk drive can take one or more hours, depending on system activity.

If the disk was a member of a non-redundant raid (Raid 0), inform the customer to follow the procedures identified in Chapter 3 (Creating and Reconfiguring a Volume) of the Sun StorEdge 6020 and 6120 Manual to complete repairs.

Replacement disk drives in either a Sun StorEdge 6020 or 6120 array must have either equal or greater storage capacity than the drives used in the volume. Drive capacities available include 36 Gbyte, 73 Gbyte, and 146 Gbyte.

*Note*
In some cases, if disk drives are removed and replaced on a powered-off or incompletely booted array, the internal system-monitoring facilities might not correctly detect the drive replacement. Therefore, replace disk drives only on powered-on, fully booted arrays.

*Note*
Even if the LED indicates a drive failure, you should always verify the FRU status using either the Storage Automated Diagnostic Environment or array CLI before replacing the drive.

To Remove and Replace a Disk Drive
----------------------------------

1. Observe static electricity precautions.

2. Locate the disk drive that needs to be replaced.
Disk drives are numbered from 1 to 14, starting on the left side of the array.

3. Push down on the latch release to open the drive latch handle

4. Use the latch handle to slowly pull out the disk drive about one inch. Wait 30 seconds before pulling the drive out completely, giving the disk drive time to spin down.

5. Remove the disk drive from the array. After removing the failed drive or a diskless drive bracket, wait for approximately one minute after the drive has been removed before inserting a new replacement drive. This allows the system enough time to correctly determine that the failed drive has been removed and internal drive states get updated correctly.

6. Push in the latch handle on the removed disk drive to protect it from damage.

7. Push the latch release to open the handle on the disk drive to be installed.

8. Insert the new disk drive gently on the middle of the rails and push it in until it is seated with the midplane connector.

9. Push in on the drive handle to firmly secure the drive. The handle will click into place when the drive is fully inserted.

10. Use the fru stat command to view the drive status and to ensure there are no errors.

PARTS NOTE:

REFERENCE INFORMATION:
6120 Array Documentation Suite.

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