How to download Acme Packet Software from the Patches and Updates section of My Oracle Support

Asset ID:	1-71-1617976.1
Update Date:	2018-03-20
Keywords:

Solution Type Technical Instruction Sure

Solution 1617976.1 : How to download Acme Packet Software from the Patches and Updates section of My Oracle Support

Related Items


Net-Net 3810
 Net-Net 2610
 Net-Net 4250
 Net-Net 9200
 Net-Net 7000
 Acme Packet Legacy Platform Hardware
 Acme Packet 4500
 Net-Net 14000
 Acme Packet 6100
 Netra Server X3-2 for Acme Packet
 Net-Net 2620
 Acme Packet 3820
 Acme Packet Legacy Platform Software
 Net-Net OS
 Acme Packet 6300
 Oracle Communications Application Session Controller

Related Categories


PLA-Support>Sun Systems>CommsGBU>Session Delivery Network>SN-SND: Acme Service Provider

In this Document

Goal

Solution

Applies to:

Acme Packet 4500 - Version S-Cx6.0.x and later
Net-Net 3810 - Version S-Cx6.0.x and later
Netra Server X3-2 for Acme Packet - Version P-Cz1.0.0 and later
Acme Packet 6300 - Version S-Cz7.0.2 and later
Net-Net OS - Version S-Cz6.3.9 and later
Acme Packet OS
This is a template with all the Acme Packet Products Selected

Goal

How to download software from the patches and updates section of MOS

Solution

To access the Patches and Updates section of My Oracle Support, log into the support portal (which would use your Oracle Single Sign-On Account at https://support.oracle.com. You should see a tab for “Patches and Updates”, and on that page, a section for “Patch Search”

patch screen search

In the Product or Family frame, enter Oracle Communications Session Border Controller (or the appropriate Acme Packet Product), and then Select the appropriate Release from the pull-down menu. Your choices will be limited to the entitlements of your associated Support Identifiers.

patch screen with releases

You should see the results of your search in a table such as this:

patch screen results

Select the Patch that you want to download by clicking on the patch name link. There are options to download the patch, read the README file associated with the patch, or add this patch to a list of files to be downloaded.

If you are having problems downloading, please see the document entitled, How Patches and Updates Entitlement Works - Why Can't I Download This Patch? (Doc ID 1369860.1).

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