How to get the valid disk status information from the ILOM while using OHMP 2.2.8 in Solaris.

Asset ID:	1-71-1616443.1
Update Date:	2017-11-20
Keywords:

Solution Type Technical Instruction Sure

Solution 1616443.1 : How to get the valid disk status information from the ILOM while using OHMP 2.2.8 in Solaris.

Applies to:

Sun Fire X4170 Server - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Goal

How to get the valid disk status information from the ILOM using GUI/CLI using OHMP 2.2.8

Solution

How to get the valid disk status information from the ILOM while using OHMP 2.2.8

Host Information : Sun Server X3-2 / Sun Fire X4170 M3

Host Operating System : Solaris 10 update 11 x86_64

Issue Reported : System is not showing the valid disk information in ILOM GUI/CLI

From the ILOM GUI:

From The ILOM GUI

From the ILOM CLI:

show /System/Storage/Disks/Disk_0

System/Storage

Properties:

health = Not Available ==============>

health_details = Comprehensive System monitoring is not available.

Ensure the host is running with the Hardware

Management Pack. For download details go to

http://www.oracle.com/technetwork/server-storage/server

mgmt/downloads/index.html

installed_disks = 2

max_disks = 4

installed_disk_size = Not Available

logical_volumes = Not Available

disk_controllers = Not Available

/System/Storage/Disks

Properties:

/System/Storage/Disks/Disk_0

Properties:

health = Not Available ==============>

health_details = Comprehensive System monitoring is not available.

Ensure the host is running with the Hardware

Management Pack. For download details go to

http://www.oracle.com/technetwork/server-storage/server

mgmt/downloads/index.html

location = HDD0 (Disk 0)

type = HDD

Verify if customer installed the valid OHMP version.

Example 2.2.8 which supports Servers/Raid card. Using the following URL:

http://www.oracle.com/technetwork/server-storage/servermgmt/tech/hardware-management-pack/support-matrix-2-2-8-2052565.html

If customer installed the valid OHMP then check the hwmgmtd status using the the following command:

bash-3.2# pkginfo | grep hmp

system ORCLhmp-hwmgmt Oracle Hardware Management Pack - Hardware Management Agent

system ORCLhmp-libs Oracle Hardware Management Pack - Libraries

system ORCLhmp-snmp Oracle Hardware Management Pack - SNMP plugins

system ORCLhmp-tools Oracle Hardware Management Pack - Tools

system ORCLhmp-tools-biosconfig Oracle Hardware Management Pack - Tools-biosconfig

system ORCLhmp-tools-ubiosconfig Oracle Hardware Management Pack - Tools-ubiosconfig

AND

bash-3.2# svcs -av | grep hwmgmt

disabled - 11:29:17 - svc:/application/management/hwmgmtd:default

bash-3.2# svcs | grep hwmgmtd

maintenance 16:41:32 svc:/application/management/hwmgmtd:default

If it disabled/maintenance,enable the service In order to start the hwmgmtd,please clear the maintenance state of svc:/application/management/hwmgmtd as follows:

# svcadm enable svc:/application/management/hwmgmtd

# svcadm clear svc:/application/management/hwmgmtd

And confirm the svc:/application/management/hwmgmtd is online and the storage information in ILOM is OK. We can confirm the service status by using the following command:

# svcs -av | grep hwmgmt

online - 10:43:26 92 svc:/application/management/hwmgmtd:default

Note: Ensure only one instance of hwmgmtd running at any time

Once the hwmgmt service is online we can check and confirm the same from the ILOM GUI/CLI

From the ILOM GUI:

NEM ILOM

From the ILOM CLI:

-> show /System/Storage/Disks/Disk_0

/System/Storage/Disks/Disk_0

Targets:

Properties:

health = OK ======>

health_details = -

part_number = H106060SDSUN600G

serial_number = 001137P6PYGB PPK6PYGB

location = HDD0 (Disk 0)

type = HDD

manufacturer = HITACHI

capacity = 558 GB

device_name = 00000000:9

raid_disk = true

raid_spare_status = None

raid_ids = 0

wwn = 0x5000cca012b54c8d

Commands:

show

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