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In this Document

Goal

Solution

References

Applies to:

Goal

How to Remove and Replace a SPARC T3-4 or T4-4 RAID Expansion Module (REM)

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To report errors or request improvements on this procedure, please Add a Comment on Doc ID: 1610760.1
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Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS ARE REQUIRED:  No special skills required, Customer Replaceable Unit (CRU) procedure

TIME ESTIMATE: 30 minutes

TASK COMPLEXITY: 0

REMOVAL/REPLACEMENT INSTRUCTIONS:

PROBLEM OVERVIEW: Failed RAID Expansion Module (REM)

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

 The REM is a cold-service component that can be replaced by the customer.

Shut Down the Oracle Solaris OS, Remove the Cover

WHAT ACTIONS ARE REQUIRED:

Remove a REM

1. Remove the main module from the server.
2. Take the necessary ESD precautions.
3. Locate the RAID expansion module that you want to replace on the main module.
4. Lift up the extraction lever to unseat the RAID expansion module.
5. Grasp the side of the RAID expansion module closest to the lever and lift it up.
6. Pull the RAID expansion module away from the main module.

Install a REM

1. Orient the RAID expansion module into position over the slot, with the rubber press point side closest to the lever.
2. Slide one side of the RAID expansion module under the plastic lip in the module holder.
3. Lower the other side of the RAID expansion module down, and then press on the rubber press point to seat the module into the slot. The lever should lower itself down into position when the module is fully seated.
4. Install the main module back into the server.
5. Determine if you originally had RAID volumes set up on your server before you replaced the RAID expansion module. Configure or verify the RAID after installing the REM.
- If you did not originally have RAID volumes set up on your system, you do not have to perform any other procedures
- If you did have RAID volumes set up on your system, see doc 1387771.1 to activate those RAID volumes again after replacing the REM.

NOTE: When replacing a system board or REM card on T3 or T4 systems, certain procedures will need to be followed if on board hardware raid volumes are configured. Re-activate any RAID volumes that existed prior to replacing the motherboard. Only perform this task if your system had RAID volumes prior to replacing the motherboard. For details refer to doc 1387771.1.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTIONS ARE REQUIRED TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Boot system and monitor boot sequence for errors. Test functionality of system:
1. Run the Solaris "fmadm faulty" and SP/ILOM "show faulty" command (if only ALOM is supported run "showfaults -v" command) to verify that the fault has been cleared.
2. Perform one of the following tasks based on your verification results:
   * If the previous steps did not clear the fault, refer to doc 1004229.1 for information about the tools and methods you can use to diagnose and clear
     component faults.
   * If the previous steps indicate that no faults have been detected, the component has been replaced successfully. No further action is required
3. Restart software applications per applicable administration guides to resume system operation.


PARTS NOTE:

T3-4:  https://support.oracle.com/handbook_private/Systems/SPARC_T3_4/SPARC_T3_4.html

T4-4:  https://support.oracle.com/handbook_private/Systems/SPARC_T4_4/SPARC_T4_4.html

REFERENCE INFORMATION:

SPARC T3-4 Service Manual

SPARC T4-4 Service Manual

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