Oracle Key Manager - Customer requirements in preparation for OKM maintenance outage

Asset ID:	1-71-1609504.1
Update Date:	2017-05-17
Keywords:

Solution Type Technical Instruction Sure

Solution 1609504.1 : Oracle Key Manager - Customer requirements in preparation for OKM maintenance outage

Applies to:

Oracle Key Manager - Version 2.0.0 and later
Information in this document applies to any platform.

Goal

The goal of this document is to inform the customer site of the activities which will be required prior to Field engagement. If an Oracle Key Manager appliance (KMA - x2100/x2200/x4170) requires hardware maintenance (such as system board replacement, DIMM memory replacement, hard drive replacement, SCA6000 card replacement, etc.), then the customer should be aware that a domain outage could potentially be incurred and a maintenance window should be scheduled accordingly.

Solution

Prior to any hardware maintenance activities on a KMA appliance, the customer site should properly shutdown the impacted KMA as per the below procedure:

How to shutdown a KMA:

1. Log on to the system via the ELOM web interface. Go to "Remote Control", and then "Launch Redirection.

2. Log on to the KMA as a user with the "operator" role.

3. Select the option from the menu, to shutdown the KMA.

4. At the prompt, type y and press enter. The following information is displayed, indicating that the system is shutting down:

Shutting down...

5. The shutdown sequence is displayed. When it is finished, the following information is displayed:

Power down.

6. The KMA is now powered off, and any hardware maintenance can safely be performed. The KMA can be powered on using either the power button or the ELOM remote power control function.

The customer site should be aware of any potential impact on their backup environment due to this KMA maintenance activity.

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