Net-Net 2620
 

PLA-Support>Sun Systems>CommsGBU>Session Delivery Network>SN-SND: Acme Service Provider
 

Occasionally we have seen the onboard raid controller list the drive members as 'Unconfigured bad'. Usually, it is possible to repair this and keep the data intact using the RAID WebBIOS.

In this Document

Goal

Solution

Applies to:

Goal

 Occasionally we have seen the onboard raid controller list the drive members as 'Unconfigured bad'. Usually, it is possible to repair this and keep the data intact using the RAID WebBIOS.

This process will need to be done using a VGA monitor and USB mouse to maneuver around in the RAID WebBIOS and should be done in a maintenance window as it will involve the steps below:

Solution

Occasionally we have seen the onboard raid controller list the drive members as 'Unconfigured bad'. Usually, it is possible to repair this and keep the data intact using the RAID WebBIOS.

This process will need to be done using a VGA monitor and USB mouse to maneuver around in the RAID WebBIOS and should be done in a maintenance window as it will involve the steps below:

1. Plug in VGA monitor and USB keyboard and then type 'Restart cold' at CLI prompt.
2. Upon restart, enter the RAID BIOS by pressing CTRL-G. You can then replace USB keyboard with the USB mouse in the front USB port as the keyboard will not be needed for this process. Or, if the cord is long enough, you can plug the mouse into one of the rear USB ports. As an alternative, youmay also be able to use the TAB key in order to navigate.
3. Select the respective hard drive which is marked unconfigured bad - drive in slot 1 in this case.
4. Select the option Make Unconfigured Good and Go.
5. Select the option Replace Missing PD on the bottom right on the RAID BIOS screen and Go.
6. Once these two options have been selected the option to rebuild the RAID array will be available.
7. Select "Rebuild Drive" checkmark box at the lower centre of the screen, and then click [Go]. The drive should show in a REBUILD state. When it is done the drive should show in an ONLINE state. This rebuild process can take some time to complete, but I'd expect it to be complete in less than an hour.

After system restart the raid CLI commands should reflect this ONLINE state

This solution has no attachment