Acme Packet 3820
 

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In this Document

Goal

Solution

Applies to:

Goal

 How to Replace a Power Supply on and Acme Packet 3820

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?:
Acme Packet NN38x0/NN4500 Training.

TIME ESTIMATE: 10 minutes

TASK COMPLEXITY: 0

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS

PROBLEM OVERVIEW: Power Supply Replacement

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?:

Single power supply failures can be serviced while the system is in a production state.

Animation videos are available to demonstrate the replacement procedure for these servers. please refer to the following links:

Please also refer to the "link" detailed instruction on "power supply" replacement.

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE:

1. Prepare the server for service.

Ensure the power switch is turned to the "off" position before attempting to remove the power supply. Failure to turn off the power supply’s switch before insertion or removal may damage the system.

1. Ground yourself using the appropriate ESD grounding equipment, wrist or heel strap is recommended.
2. Disconnect the power cord from the failed power supply.

2. Removing power supply

1. Turn the locking screw fully counter clockwise to unlock the power supply from the chassis. This may require 4-6 full turns.
2. Hold the removal handle and gently pull the power supply out of the power supply bay.
3. Continue to pull the power supply all the way out of the chassis until you have completely removed it.

3  Replacing power supply

1. Slide replacement power supply into power supply bay opening until it engages with the rear connector.
2. Turn the locking screw clockwise until snug. This will ensure the power supply is  securely attached to the chassis.

4.  Restoring power

1. Re-install the AC/DC power cord
2. Place the power supply switch to the "On" position.

OBTAIN CUSTOMER ACCEPTANCE
   WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE?:

Be sure that the system powers up and the LEDs are Green/On.


REFERENCE INFORMATION:
Net-Net 3820 Hardware Installation Guide

http://docs.oracle.com/cd/E50394_01/doc/acmepacket3820_installation.pdf

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