Exalogic: How To Clear Old ILOM Hardware Faults ?

Asset ID:	1-71-1597553.1
Update Date:	2016-12-05
Keywords:

Solution Type Technical Instruction Sure

Solution 1597553.1 : Exalogic: How To Clear Old ILOM Hardware Faults ?

Applies to:

Oracle Exalogic Elastic Cloud X2-2 Hardware - Version All Versions and later
Exalogic Elastic Cloud X3-2 Hardware - Version All Versions and later
Linux x86-64
Oracle Solaris on x86-64 (64-bit)

Goal

How to clear old ILOM hardware faults in Exalogic environment

Solution

The procedure to follow when old faults were not cleared is:

1. Clear the faults from the ILOM using one of the following methods:

a. Through the ILOM Web GUI:

Please review the section Clear Faults Detected from the Oracle ILOM (Web) in ILOM 3.0 Web Procedures Guide : http://docs.oracle.com/cd/E19860-01/E21446/E21446.pdf

b. Through the CLI:

Please review the Document ID: 1381773.1 - How to clear FMA logs on the ILOM or Solaris on x86 platforms

2. Reset the ILOM:

-> reset /SP

3. Monitor if the fault comes back or not.

If the fault comes back, then obtain an ILOM Snapshot and open a Service Request with Oracle Support to investigate further.

References

<NOTE:1020204.1> - Collecting snapshot on ILOM 3.x and later platforms
<NOTE:1381773.1> - How to clear FMA logs on the ILOM or Solaris on x86 platforms

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