Sun Netra X4270 Server
 

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In this Document

Goal

Solution

References

Applies to:

Goal

 How to Remove and Replace a Netra X4270 Hard Disk Drive.

Solution

DISPATCH INSTRUCTIONS
- WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?: No specific training required
- TIME ESTIMATE: 30 minutes
- TASK COMPLEXITY: 0

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:
- PROBLEM OVERVIEW: Faulty Hard Disk Drive
- WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?:

Note – To ensure performance and reliability, only use carrier-grade NEBS-certified drives with supported brackets.

Drives Hot-Plug Conditions:
The solid-state or hard-disk drives in the server are hot-pluggable, but this capability depends on how the drives are configured. To hot-plug a drive you must be able to take the drive offline before you can remove it. When you take the drive offline, you
prevent any application from accessing the drive and remove the logical software links to the drive.
The following situations inhibit the ability to perform hot-plugging of a drive:
■ The drive provides the operating system, and the operating system is not mirrored on another drive.
■ The drive cannot be logically isolated from the online operations of the server. If your drive falls into one of these conditions, you must shut the system down before you replace the drive.
Note – Replacing a drive does not require removing the server from a rack.

Step I: Remove a Drive

1. Prepare the system for the drive removal:
■ Take Antistatic Measures.
■ Open Front Bezel.

2. Identify the location of the drive that you want to remove.

3. Type the OS commands required to stop the server from using the drive. Exact commands required depend on the configuration of your drives. Unmount file systems or perform RAID commands as needed.

4. On the drive you plan to remove, push the latch release button to open the latch.

Caution – The latch is not an ejector. Do not bend the latch too far to the left. Doing so can damage the latch.

5. Grasp the latch and pull the drive out of the drive slot.

Step II: Install a Drive

1. Remove the replacement drive from its packaging and place the drive on an antistatic mat.

2. Align the replacement drive to the drive slot. The drive is physically addressed according to the slot in which it is installed. It is important to install a replacement drive in the same slot as the drive that was removed.

3. Slide the drive into the bay until the drive is fully seated.

4. Close the latch to lock the drive in place.

5. Close the bezel.

6. Perform administrative tasks to reconfigure the drive. The procedures that you perform at this point depend on how your data is configured. You might need to partition the drive, create file systems, load data from backups, or have the drive updated from a RAID configuration.

OBTAIN CUSTOMER ACCEPTANCE
- WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE?:

■ Customer to verify drive availability
■ Customer to use appropriate software commands to re-activate/re-sync mirror if manual intervention is required

REFERENCE INFORMATION:

Service Manual: http://docs.oracle.com/cd/E19591-01/E23171/E23171.pdf

See Document 1010946.1 for Detailed Veritas Volume Manager instructions.

See Document 1002753.1 for Detailed ZFS instructions

See Document 1513610.1 - MegaCli and sas2ircu - utility to manage Internal Raid HBA (LSI-Niwot /Erie)

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