Sun Server X4-2L
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: x64-CAP VCAP
 

Applies to:

Goal

How to Replace a Sun Server X4-2L DVD Drive.

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED:
No special skills required, Customer Replaceable Unit (CRU) procedure

TIME ESTIMATE: 60 minutes

TASK COMPLEXITY: 0

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:

PROBLEM OVERVIEW: A Sun Server X4-2L DVD Drive needs replacement

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

If the system is still up and functioning, customer should perform an orderly and graceful shutdown of applications and OS.  Then power off the server and remove the AC power cords from the system.

A data backup is not a prerequisite but is a wise precaution.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

1. Prepare the server for service.

1. Remove any media from the DVD drive
2. Power off the server and disconnect the power cords from the power supplies.
3. Extend the server to the maintenance position in the rack.
4. Attach an anti-static wrist strap.
5. Remove the top cover.
6. Open the Fan access door

2. Locate and Remove the DVD Drive

1. Remove fan modules 2 and 3 from the chassis and set aside on an antistatic mat. (these fan modules are directly behind the rear of the DVD drive, located on the right side of the chassis when facing the front of the server)
2. Reach into the server directly behind the DVD drive, and disconnect the power and communication connector from rear of the DVD drive
3. Lift up on the release tab on the rear of the DVD drive to disengage the drive from chassis (the release tab is located on the rear of the drive towards the right side of the system chassis when facing the front of the system)
4. Gently push the DVD forward and out of the front of the chassis
5. Standing in front of the chassis, grasp the DVD drive with both hands, and continue to pull the DVD drive from the chassis until it clears the front of the server
6. Place the DVD Drive on an antistatic mat.

3. Install the replacement DVD Drive

1. Remove the replacment DVD drive from it's anti-static bag and place on an anti-static mat.
2. Align the DVD drive with the drive opening at the front of the server
3. Gently push the replacement DVD drive into the chassis
4. Continue to push the DVD drive into the chassis until the release tab on the rear of the drive engages the chassis with an audible click
5. Reach into the server directly behind the DVD drive, and reconnect the power and communication connector to the rear of the DVD drive
6. Reinstall fan modules 2 and 3 in the chassis

4. Return the Server to operation

1. Replace the top cover
2. Close the Fan access door
3. Remove any anti-static measures that were used.
4. Return the server to it's normal operating position within the rack.
5. Re-install the AC power cords and any data cables that were removed.
6. Power on server. Verify that the Power/OK indicator led lights steady on.
7. Verify that the replacement DVD functions properly.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Boot up system and verify full functionality

REFERENCE INFORMATION:
Sun Server X4-2L Documentation

http://docs.oracle.com/cd/E36974_01/index.html

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