Sun Netra CP3060 ATCA Blade Server
 

PLA-Support>Sun Systems>SPARC>Usx/Blade/Netra>SN-SPARC: Netra Cxxxx
 

Applies to:

Goal

Knows how to re-progrm the CP3060 SN (serial number).

Solution

When trying to log into the SP/ALOM of CP3060, the following error is shown:

        Sun(tm) Advanced Lights Out Manager CMT v1.7.4

        Please login: admin
        Please Enter password: ****

        Chassis serial number is not set, must use serial port.  Invalid login.
        Please login:

One possibility is that SC/ALOM password is somehow lost/reset for unknown reason.  And need to send FE to set SC/ALOM password via serial console of the blade.

Another possibility is truly the SN needs to be re-porgrammed.

Here are the steps needed:

A) Obtain a copy of "fruutil" from product lead ^{NOTE 1}

B) Dispatch FE and send "fruutil" to FE

Once FE is on site, please following the following steps:

1. Connect to the serial port of problematic CP3060 blade
2. Attempt to log into SC/ALOM
3. If SC/ALOM password if not set, set it as default "changme"
4. Ask customer to verify if able to log into SC/ALOM
5. If customer verify the problem is resolved, work is done
6. If customer verify still unable to log into SC/ALOM, there is a need to re-program SN
7. ftp "fruutil" onto Active ShMM ^{NOTE 2}
8. Program SN using "fruutil -w slot <slot #> serial_ no <SN>" ^{NOTE 3}
9. Execute "[clia] shelf info_refresh"
10. Reboot ShMM using "reboot" or "[clia] switchover"
11. Ask customer to verify if able to log into SC/ALOM

NOTE1:

• The copy of "fruutil" contains three files: fruutil, fruimage and fruflash
• They are all part of older ShMM firmware and discontinued at R3
• Copy all three files as a package

NOTE 2:

• This is to copy "fruutil" onto ShMM, any available remote file transfer protocol can be used: ftp, sftp, rcp, scp, etc. depending on availibility
• "fruutil" is usually put under /bin directory (there is also a /usr/bin but it is linked to /bin as well)
• If older version exists, over write it with the newer version

NOTE 3:

• Obtain correct SN using a) output of "[clia] fruinfo board <slot #>" or b) pull out blade and read the label
• Check if "fruutil" works properly by reading SN from a working blade: "fruutil -r slot <slot #> serial_no"
• Program SN: "fruutil -w slot <slot #> serial_no <SN>"
  

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