ODA : OL Supported Version Is Not Up-to-Date After Upgrade

Asset ID:	1-71-1585259.1
Update Date:	2016-01-21
Keywords:

Solution Type Technical Instruction Sure

Solution 1585259.1 : ODA : OL Supported Version Is Not Up-to-Date After Upgrade

Applies to:

Oracle Database Appliance - Version All Versions to All Versions [Release All Releases]
Oracle Database Appliance Software - Version 2.1.0.1 to 12.1.2.5 [Release 2.1 to 12.1]
Information in this document applies to any platform.

Goal

While applying ODA patch bundle , the Oracle Linux (OL) version does not show Up-to-date.

Case 1.

e.g.

System Version

2.7.0.0.0

Component Name           Installed Version Supported Version
Controller    11.05.02.00            Up-to-date
Expander                0342                   Up-to-date
SSD_SHARED              E12B                   Up-to-date
HDD_LOCAL 5G08                   Up-to-date
HDD_SHARED            A700                   Up-to-date
...
...
OEL      5.8                                   5.9          <<------ OL version not set to Up-to-date

This is due to OS upgrade (part of INFRA patch bundle) failing.
This failure may happen if there are external rpm(s) applied.
External rpm's not recognized by oakcli upgrade utility can cause the OS upgrade part to fail
The OS patch log may show the following failure messages

2013-08-26 02:21:36: ERROR: Failed to run /usr/bin/yum update --disablerepo=* --enablerepo=ODA_REPOS_LOC -y

Case 2.

Mirror image of this issue is also possible.

oakcli show version -detail still showed OEL 5.8 as supported version , while 2.9 is installed version.

e.g.

System Version    Component Name          Installed Version         Supported Version
--------------     ---------------          ------------------        -----------------
2.7.0.0.0

               Controller                 11.05.02.00                 Up-to-date
               Expander               0342                      Up-to-date
                 SSD_SHARED             E12B                        Up-to-date
               HDD_LOCAL                  5G08                        Up-to-date
               HDD_SHARED               A700                        Up-to-date
                 ILOM                     3.0.16.22.c r80379        Up-to-date
               BIOS                       12010311                  Up-to-date
               IPMI                       1.8.10.5                    Up-to-date
               HMP                        2.2.6.2                     Up-to-date
               OAK                        2.7.0.0.0                   Up-to-date
             OEL                        5.9                         5.8 <<-- OL version not set to Up-to-date

Solution

Case 1.

These errors can be seen on any ODA version.
Here, as an example, we have taken the output of version 2.7.0.0.
To avoid these failures, remove any external rpm if you have installed, manually, before upgrading the ODA.

If you have missed removing the external rpm's before upgrading you can remove them when the failure occurs and then run

"oakcli update -patch x.x.x.x.x –infra"

again.

After completion of the "oakcli update -patch x.x.x.x.x –infra" command check os patch logs.

If there are no error messages, your upgrade is successful.

Post this,

# oakcli show version -detail

may not show the OL supported version be Up-to-date
This is further being reviewed by the Development team and should be corrected in next release.

In given example OL installed version is 5.8 which is after first os patch failure.

If you run oakcli upgrade xxx -infra again and it is successful , same output will be displayed.

You can ignore the supported version information (not Up-to-date) and ODA will be working fine. Running update infra will not set OS version to Up-to-date.

After running update infra command second time you have to make sure OS upgrade is completely updated without any error.

Case 2.

This issue is investigated in unpublished bug 17352001. This bug is resolved in ODA patch bundle 2.8 later.

Base issue for this mismatch is only inconsistency in OEL version reporting. Similar to case 1 After completion of the "oakcli update -patch x.x.x.x.x –infra" command check os patch logs.
If there are no error messages, your upgrade is successful.
You can ignore this inconsistency or OEL version. Reporting issue will be resolved in ODA patch bundle 2.8 or later.

Note: ALWAYS check the versions on EACH NODE before AND after upgrades to confirm that both sides are at the same up-to-date values

References

<BUG:17352001> - LNX64-112-CMT:'OAKCLI SHOW VERSION -DETAIL' SUPPORTED OL5.8, INSTALLED OL5.9

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