| Asset ID: |
1-71-1574182.1 |
| Update Date: | 2017-07-12 |
| Keywords: | |
Solution Type
Technical Instruction Sure
Solution
1574182.1
:
9840/9940/T10000 - How to Remove and Replace a Tape Drive Fan Assembly, Drive Tray
| Related Items |
- LTO Tape Drive
- Sun StorageTek SL3000 Modular Library System
- Sun StorageTek 9840 Tape Drive
- Sun StorageTek T10000 Tape Drive
- Sun StorageTek SL8500 Modular Library System
- Sun StorageTek 9940 Tape Drive
|
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL3000-8500 Library
|
In this Document
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for Service Personnel
Created from <SR 3-7617395681>
Applies to:
LTO Tape Drive - Version All Versions and later
Sun StorageTek T10000 Tape Drive - Version All Versions and later
Sun StorageTek 9940 Tape Drive - Version Not Applicable and later
Sun StorageTek SL3000 Modular Library System - Version All Versions to All Versions [Release All Releases]
Sun StorageTek 9840 Tape Drive - Version Not Applicable and later
Information in this document applies to any platform.
CUSTOMER CONFIRM THE FAULT BY CHECKING:
Verify drive tray fan failure by reviewing error information from SL Console of the library.
Problem Summary
---------------------------------------------------
Tape stuck in drive
Problem Description
---------------------------------------------------
ACSSA> “dismount vol_id drive_id force”
2013-08-01 11:36:12 0 drive reported a Unit Attention.
2013-08-01 11:36:12 0 drive Library error, Transport failure
.
Dismount: Dismount failed, Library failure.
Have rebooted and power cycled the drive but Tape is still stuck. All dismount commands to remove stuck tape failed.
How to Attempt a Manual Dismount of a Tape Cartridge using ACSLS, HSC, or SLConsole (Doc ID 1387884.1)
Health State - OK
Device State - Ready
Access State - Online
Drive State - Loaded
Drve needs cleaning - false
Drive Last Autocleaned - Unknown
Host Activity - False
Drive Tray State - warn
Drive Tray Status
Health State - warn
Drive Tray Seated - true
Drive Tray FaultLed On - true
Drive Tray Fan OK - false
Drive Tray Temp OK - true
Drive Tray PS OK - true
Drive Tray PS 48v OK - true
Drive Tray Fpga Version - 16
CUSTOMER:
Take drive offline to the system hardware and software application. Create SR for TSC. Reference this Knowledge Article and provide pertinent details and logs to support. TSC will review information and dispatch as required a Field Engineer with part for replacement.
Goal
How to Remove and Replace a Tape Drive Fan Assembly from 9840/ T10000 Drive Tray in SL8500 / SL3000 Library.
Solution
DISPATCH INSTRUCTIONS
WHAT SKILLS DOES THE ENGINEER NEED:
Knowledge of the SL8500 library, STK and OEM Tape drives.
TIME ESTIMATE: 60 minutes
TASK COMPLEXITY: 2
FIELD ENGINEER INSTRUCTIONS:
- PROBLEM OVERVIEW
Need to replace a defective FAN ASSEMBLY in drive tray from the library.
- WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE
RESOLUTION ACTIVITY?
The drive needs to be offline to the hardware system and software application.
CONFIRM THE FAULT BY CHECKING:
Verify drive tray fan failure by reviewing error information from SL Console of the library.
Health State - OK
Device State - Ready
Access State - Online
Drive State - Loaded
Drve needs cleaning - false
Drive Last Autocleaned - Unknown
Host Activity - False
Drive Tray State - warn
Drive Tray Status
Health State - warn
Drive Tray Seated - true
Drive Tray FaultLed On - true
Drive Tray Fan OK - false
Drive Tray Temp OK - true
Drive Tray PS OK - true
Drive Tray PS 48v OK - true
Drive Tray Fpga Version - 16
TOOLS REQUIRED: Screwdriver, Torx 15 and / or 20
WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
Refer to the SL8500 Service Manual for complete instructions on how to remove and replace the drive tray assembly.
http://download-adc.oracle.com/archive/cd_ns/E21096_01/418609001AB/418609001AB.pdf
The Action Plan steps listed below apply to T10000, 9840, 9940, LTO (IBM and HP) drives. Additional details may be called out for a specific drive type, when applicable.
DRIVE TRAY REMOVAL / FAN DE-INSTALLATION:
1. Be sure there is no active input/output I/O at the subject drive to/from host and the drive is out of service.
Put drive OFFLINE to SL8500 from SL Console.
2. Open the library rear doors.
3. Disconnect the host interface cable from the tray's rear panel.
4. Depress the power switch. The green LED will flash while the unit is power down. Wait until the LED is
solid red before pulling out the drive tray.
5. Press the tray latch lever release tab then rotate the lever upward into the detent position (Unlatched).
6. Pull the tray by the handle straight out of the library drive bay and place it on a suitable work surface.
7. RemoveT10 to remove the tray top cover.
8. Slide the top cover forward and lift it up from the drive tray.
9. Disconnect all cables from tray fan: use the following link for part image and location within the drive tray:
https://mosemp.us.oracle.com/handbook_internal/Systems/STK_Part_images/Fan_Drive_Tray_SL8500.jpg
10.Remove screws to fan assembly and remove from tray.
DRIVE TRAY FAN ASSEMBLY RE-INSTALLATION / REASSEMBLY:
1. Install new replacement fan assmebly.
2. Reconnect cable to tray fan.
3. Reposition tray cover and secure T10 screws.
4. Make sure the tray latch lever is in the upward (detent) position.
5. Slide the drive tray fully into the library drive bay to seat the tray connector.
6. Rotate the tray latch lever downward until it locks.
(Once drive/tray is installed into the library, the drive will automatically power up)
Wait until drive is completely initialized until you plug host interface cable (to allow new dynamic WWN
to be set in drive).
7. Connect host interface cable to the tray interface port.
8. Use SL Console to verify the properties for the drive trays in the replaced drive array.
9. Use SL Console to load a diagnostic cartridge into the replaced drive.
10. Inform the library operator that the replaced drive tray is available.
11. Close the library rear doors.
OBTAIN CUSTOMER ACCEPTANCE
- WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO
AN OPERATIONAL STATE:
Bring drive back online to the system hardware and software application. Verify functionality with customer.
PARTS NOTE:
Refer to Sun System Handbook link from the STK SL8500 / SL3000 Modular Library System - Full Components List
Tape Drive (OEM) Fan Assembly, Drive Tray
OEM PN: 156551401 [F] Fan Assembly, Drive Tray 156510801 [F]
Tape Drive (STK) Fan Assembly, Drive Tray
STK PN: 156552702 [F] Fan Assembly, Drive Tray, 156552701 [F]
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