SL8500/SL3000 - Warn, 3893, "Cartridge Unexpectedly Discovered"

Asset ID:	1-71-1572512.1
Update Date:	2017-11-13
Keywords:

Solution Type Technical Instruction Sure

Solution 1572512.1 : SL8500/SL3000 - Warn, 3893, "Cartridge Unexpectedly Discovered"

Applies to:

Sun StorageTek SL3000 Modular Library System - Version All Versions and later
Sun StorageTek SL8500 Modular Library System - Version Not Applicable and later
Information in this document applies to any platform.

Goal

What is causing "Cartridge unexpectedly discovered" message?

Can it be influenced by the Software, e.g. ACSLS,HSC,...?

Solution

"Cartridge unexpectedly discovered" message may be produced during a CAP audit upon closing the CAP. is a generic WARNING Event - Produce SNMP (level 2) trap.

It is a common way of reporting discovered cartridges for SL8500 and SL3000 firmware regardless of the CAP mode(automatic or manual) and as such is not an error. The Software which manages the robot (ACSLS, HSC,NetBackup...) can not influence the way the firmware reports the discovered cartridges because it is coded in the firmware.

Further investigation is required if this message is produced during an operation not associated with a CAP enter activity e.g. during drive dismount activity

References

<NOTE:1014752.1> - SL8500 - What Causes a Call Home Event on the SL8500?

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