Mx-32 How to Replace a Faulty Scalability Card Cage

Asset ID:	1-71-1546735.1
Update Date:	2016-01-20
Keywords:

Solution Type Technical Instruction Sure

Solution 1546735.1 : Mx-32 How to Replace a Faulty Scalability Card Cage

Applies to:

SPARC M5-32 - Version All Versions and later
Oracle SuperCluster M6-32 Hardware - Version All Versions and later
SPARC M6-32 - Version All Versions and later
Information in this document applies to any platform.

Goal

CAP PROBLEM OVERVIEW: Mx-32 How to Replace a Faulty Scalability Card Cage

To report errors or request improvements on this procedure, please go to My Oracle Support, and put a comment on Doc ID: 1546735.1

This Canned Action Plan describes all necessary steps to replace a Faulty Scalability Card Cage, which are described in great detail in the SPARC M5-32 Server Service Manual, Servicing the Scalability Card Cage.

ESD Caution:

Circuit boards and drives contain electronic components that are extremely sensitive to static electricity. Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these boards. Do not touch the components along their connector edges.
Use a Antistatic Wrist strap. Attach one end of the strap to your wrist and the other end to the chassis, depending on what type of strap you use, with the adhesive end or the metal plug.
Use an Antistatic Mat. Place ESD-sensitive components such as motherboards, memory, and other PCBs on an antistatic mat.

Contamination Caution:

Dust particles of packaging material are number one cause of datacenter contamination. Make sure to remove all packaging material, up to the ESD safe packaging material, while still being outside the datacenter.

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED: M5-32 Product Training/Experience

TASK COMPLEXITY: 4

TIME ESTIMATE: 180 minutes COLD replacement

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

Physical Domains must be shut down. Server must be powered off.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Caution:

The scalability card cage weighs 49 lbs (22 kg). Two Oracle engineers are required to move it.
To replace the scalability card cage, prepare ESD safe storage space for 20 fans, 12 Scalability Switch Modules, 2 Service Processors, 2 Clock Boards, 1 Fan Cages, 1 Front Filler panel and 2 scalability card cages
Record the slot number for each component, and stack them in order. You must place them back in their original order later

1. Halt the server and turn off all AC power:

Turn the key switch on the Front Panel of the server to the Service position.
Gracefully shutdown the server by running the ILOM command "stop /System" (requires Oracle ILOM Reset and Host Control (r) user role).
Turn off all external breakers for the server.
For maximum safety, disconnect all six power cords from their respective AC outlets.

2. Verify that it is safe to disconnect the power cords:

All six external breakers for the server must be in the Off position.
All six power cords for this server must be unplugged from their respective AC outlets.
No LEDs on the server should be lighted.
You should not hear any fans running in the server.

3. Remove the front filler panel. check M5-32 How to Service the Front Filler Panel Assembly [ID 1539427.1] for details

4. Remove all 16 Fan modules from the Upper Fan Cage, check M5-32 How to replace a Faulty Fan Module [ID 1530231.1] for details

5. Remove both Service Processors from the Scalability Cage, check M5-32 - How to Replace a Faulty Service Processor (SP) [ID 1529334.1] for details

6. Remove both Clock Boards from the Scalability Cage, check M5-32 - How to Replace a Faulty Clock Board [ID 1528995.1] for details

7. Remove all 12 Scalability Switch Boards from the Scalability Cage, check M5-32 - How to Replace a Faulty Scalability Switch Board (SSB) [ID 1529636.1] for details

8. Remove all 4 Fan modules from the Scalability Cage, check M5-32 How to replace a Faulty Fan Module [ID 1530231.1] for details

9. Remove the upper fan cage. check M5-32 - How to Replace a Faulty Upper Fan Cage Assembly [ID 1531620.1] for details

10. Remove the scalability card cage, and store it on the ESD safe space:

Inside the cage, undo four captive T30 Torx screws, the screws are near the inside corners of the cage.
On the outside of the cage, remove four 6 mm Allen head bolts.
Pull the scalability card cage out two inches to clear the guide pins.
Remove the scalability card cage from the server.

11. Unpack the replacement Scalability Card Cage from its ESD safe packaging

12. Prepare the scalability card cage for insertion:

loosen the four threaded sleeves
the circular metal sleeves are located at the four outside corners of the cage
screw each sleeve out until the rear edge of the sleeve is flush with the rear of the mounting flange
this action ensures that the sleeves will not prevent the cage from seating properly

13. Install the scalability card cage:

at the inside corners of the cage, tighten the four captive T30 Torx screws
on the outside edges of the cage, finger-tighten the four threaded sleeves until each one presses firmly against the cabinet
insert Allen head bolts and lock washers through the threaded sleeves, use a 6 mm Allen wrench for the bolts
screw in the bolts until they press against the fronts of the threaded sleeves

14. Install the upper fan cage. check M5-32 - How to Replace a Faulty Upper Fan Cage Assembly [ID 1531620.1] for details

15. Install all 4 Fan modules from the Scalability Cage, check M5-32 How to replace a Faulty Fan Module [ID 1530231.1] for details

16. Install all 12 Scalability Switch Boards from the Scalability Cage, check M5-32 - How to Replace a Faulty Scalability Switch Board (SSB) [ID 1529636.1] for details

17. Install both Clock Boards from the Scalability Cage, check M5-32 - How to Replace a Faulty Clock Board [ID 1528995.1] for details

18. Install both Service Processors from the Scalability Cage, check M5-32 - How to Replace a Faulty Service Processor (SP) [ID 1529334.1] for details

19. Install all 16 Fan modules from the Upper Fan Cage, check M5-32 How to replace a Faulty Fan Module [ID 1530231.1] for details

20. Install the front filler panel. check M5-32 How to Service the Front Filler Panel Assembly [ID 1539427.1] for details

21. Verify all six external breakers are still in the Off position.

22. Warn bystanders that you are preparing to restart the server.

23. Turn on all AC power and start the server:

    Connect all six AC cords to their respective AC outlets.
    Turn on all external breakers for the server.
    Turn the key switch on the Front Panel of the server to the On position.
    Start the server by running the ILOM command "start /System" (requires Oracle ILOM Reset and Host Control (r) user role).

25. Prepare the failed Scalability Card Cage outside the datacenter for return to Oracle.

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