Mx-32 - How to Service the Side Panels

Asset ID:	1-71-1542457.1
Update Date:	2016-01-20
Keywords:

Solution Type Technical Instruction Sure

Solution 1542457.1 : Mx-32 - How to Service the Side Panels

Applies to:

SPARC M6-32 - Version All Versions and later
SPARC M5-32 - Version All Versions and later
Oracle SuperCluster M6-32 Hardware - Version All Versions and later
Information in this document applies to any platform.

Goal

CAP PROBLEM OVERVIEW: Mx-32 - Side Panels

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ESD Caution:

Circuit boards and drives contain electronic components that are extremely sensitive to static electricity. Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these boards. Do not touch the components along their connector edges.
Use a Antistatic Wrist strap. Attach one end of the strap to your wrist and the other end to the chassis, depending on what type of strap you use, with the adhesive end or the metal plug.
Use an Antistatic Mat. Place ESD-sensitive components such as motherboards, memory, and other PCBs on an antistatic mat.

Contamination Caution:

Dust particles of packaging material are number one cause of datacenter contamination. Make sure to remove all packaging material, up to the ESD safe packaging material, while still being outside the datacenter.

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED: Mx-32 Product Training/Experience

TASK COMPLEXITY: 1

TIME ESTIMATE: 60 minutes COLD replacement

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? : If it is necessary to move the server, turn off all AC power first

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Caution – There are no serviceable components behind the side panels. It is not necessary to remove the side panels for any procedures in the service manual.

Remove Side Panels

The side panel is in two pieces.

1. If it is necessary to move the server, turn off all AC power first.

Halt the server and turn off all AC power:
a. Turn the key switch on the Front Panel of the server to the Service position
b. Use one of the methods to turn off the server:
■ For a graceful shutdown (data will be saved), use one of two methods:
■ Log into Oracle ILOM and issue this command:

-> stop /System

Note this command requires the Oracle ILOM Reset and Host Control (r) user role.
■ Alternatively, momentarily press the On/Standby button on the Front Panel. The SP LED flashes to show that the server and its domains are shutting down.
The other two methods are force methods and should not need to be used.

2. Loosen captive T20 Torx screws on the side panels.

3. Pull the side panels away from the bottom of the server, then lift the panels off.

Install Side Panels

1. Hook the top edges of the side panels over the side of the server.

2. Tighten the captive T20 Torx screws to secure the side panels.

3. If necessary, turn on AC power to the server.

4. If necessary, restart the server.

5. Return the faulted component to Oracle.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Restart software applications per applicable administration guides to resume system operation.

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