Netra SPARC T5-1B Server Module
 
Sun Blade 6000 System
 
SPARC T5-1B
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: SPARC-CAP VCAP
 

In this Document

Goal

Solution

References

Applies to:

Goal

How to Remove and Replace a SPARC T5-1B Service Processor

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To report errors or request improvements on this procedure,
please Add a Comment on Doc ID: 1530442.1
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Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS ARE REQUIRED?: No special skills required, Customer Replaceable Unit (CRU) procedure

TIME ESTIMATE: 30 minutes

TASK COMPLEXITY: 0

REMOVAL/REPLACEMENT INSTRUCTIONS:

PROBLEM OVERVIEW: Service Processor (SP) failure

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

Shut Down the Oracle Solaris OS
Prepare the Server Module for Removal
Remove the Server Module From the Modular System
Remove the Cover
ESD Safety Measures

WHAT ACTIONS ARE REQUIRED:

NOTE: Following SP/ILOM replacement if any device used by the LDOM configuration is disabled or faulted, the system will attempt to boot into a degraded configuration (if possible) or will revert to the factory-default profile. So, if the system is using Oracle VM (LDom) we recommend as a precaution to perform a backup of the LDom configuration (per doc 1019720.1) prior to SP replacement.

NOTE: When replacing the service processor (SP), you need to backup/restore the configuration settings maintained in the SP. Before replacing the SP, save the configuration using the Oracle ILOM backup utility. Refer to the Oracle Integrated Lights Out Manager (ILOM) 3.2.x Documentation for instructions on Backing up and Restoring the Oracle ILOM configuration.

Remove Service Processor

1.  If possible, save the ILOM configuration information for the SP.

2.  Lift the lever to eject the SP card.
     Rotate the card up and off the retainer.
     Set the card on an antistatic mat.

Install Service Processor

1.  Insert the replacement SP card into the retainer.
     Ensure that the tab is aligned with the key.

2.  Seat the SP card into the connector by pressing the card toward the tabs while pressing down.
     When the SP card is in place, the lever will close.

3.  Return the server module to the chassis.

4.  Access Oracle ILOM on the SP.


If the replacement service processor detects that the service processor firmware is not compatible
with the existing host firmware, further action is suspended and the following message is displayed:

Unrecognized Chassis: This module is installed in an unknown or unsupported chassis. You must upgrade the firmware to a newer version that supports this chassis.

If you see this message, go to Step 5. Otherwise, go to Step 6.

5.  Download the system firmware.

6.  If you created a backup of the SP configuration, use the Oracle ILOM restore utility to restore the configuration.

7. Return the server module to operation.

NOTE: In case the FW upgrade via ILOM BUI fails, please use the CLI method (see example in doc 2019500.1). You may need a source of TFTP in order to upgrade firmware via CLI commands, for details refer to: Solaris[TM] Operating System: How to set-up a TFTP server. (Doc ID 1004474.1). See also doc 2076315.1 in References.

ALERT: In some rare cases when updating the SysFW via CLI (and during CLI execution), it may fail with the following error:

If that happens, use the below steps (confirmed by FSEs to be a successful workaround in resolving the issue):

- Return the original part
- Install the last firmware with the old part
- Install again the new part
- Try to re-flash the last firmware

NOTE: part could be either MM, MB or SP

This failure is due to bug 24804437, it is just filed to get engineering attention and assist us in determining the technical issue or perhaps provide an alternative/appropriate solution. Please add a defect to bug 24804437 in your SR.

 
OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTIONS ARE REQUIRED TO RETURN THE SYSTEM TO AN OPERATIONAL STATE?:
Boot system and monitor boot sequence for errors. Test functionality of system:
1. Run the Solaris "fmadm faulty" and SP/ILOM "show faulty" command (if only ALOM is supported run "showfaults -v" command) to verify that the fault has been cleared.
2. Perform one of the following tasks based on your verification results:
   * If the previous steps did not clear the fault, refer to doc 1004229.1 for information about the tools and methods you can use to diagnose and clear
     component faults.
   * If the previous steps indicate that no faults have been detected, the component has been replaced successfully. No further action is required
3. Restart software applications per applicable administration guides to resume system operation.

On Netra T5-1B:

After all the above, need to make sure the ILOM version is the Netra one:

16702014 NETRA SPARC T5-1B SW 1.0.0 - FIRMWARE PACK

Netra version uses different fan algorithm.

PARTS NOTE:

https://support.oracle.com/handbook_private/Systems/SPARC_T5_1B/SPARC_T5_1B.html

https://support.oracle.com/handbook_private/Systems/Netra_T5_1B/Netra_T5_1B.html

REFERENCE INFORMATION:

SPARC T5-1B Server Module Service Manual at http://docs.oracle.com/cd/E35199_01/index.html

Netra T5-1B Service Module Service Manual at http://docs.oracle.com/cd/E35777_01/index.html

References

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