Mx-32 - How to replace a Faulty Fan Module

Asset ID:	1-71-1530231.1
Update Date:	2016-01-20
Keywords:

Solution Type Technical Instruction Sure

Solution 1530231.1 : Mx-32 - How to replace a Faulty Fan Module

Applies to:

SPARC M5-32 - Version All Versions and later
SPARC M6-32 - Version All Versions and later
Oracle SuperCluster M6-32 Hardware - Version All Versions and later
Information in this document applies to any platform.

Goal

CAP PROBLEM OVERVIEW: Mx-32 - FAN Failure

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ESD Caution:

Circuit boards and drives contain electronic components that are extremely sensitive to static electricity. Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these boards. Do not touch the components along their connector edges.
Use a Antistatic Wrist strap. Attach one end of the strap to your wrist and the other end to the chassis, depending on what type of strap you use, with the adhesive end or the metal plug.
Use an Antistatic Mat. Place ESD-sensitive components such as motherboards, memory, and other PCBs on an antistatic mat.

Contamination Caution:

Dust particles of packaging material are number one cause of datacenter contamination. Make sure to remove all packaging material, up to the ESD safe packaging material, while still being outside the datacenter.

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED: Mx-32 Product Training/Experience

TASK COMPLEXITY: 1

TIME ESTIMATE: 30 minutes

HOT replacement

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? : N/A

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Removing a Fan Module

1. Use one of these Oracle ILOM commands to display faulty components:

-> show faulty

-> show /System/Open_Problems

2. Halt the fan module (/SYS/FMx):

-> stop /SYS/FMx

3. Turn on the Ready to Remove LED on the fan module:

->set /SYS/FMx prepare_to_remove_action = true

Note – If you change your mind and decide not to remove this component, execut the return_to_service_action = true command from the above path

4. Ensure that the fan module is ready for removal

-> show /SYS?FMx prepare_to_remove_status

perpare_to_remove_Status = Ready

5. Use a grounding strap to protect the equipment from ESD damage.

6. Unpack the replacement fan module.

7. Press the green release button on the fan module, and pull the fan module out of the slot.

8. Install the replacement fan module.

Caution: Do not remove more than one fan module at a time. The system might shut down.

Installing a Fan Module

1. Use a grounding strap to protect the equipment from ESD damage.

2. Insert the replacement fan module until it locks into place.

3. Return the faulted component to Oracle.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

None.

======================== Other info =====================

REFERENCE INFORMATION: Service Manual: https://www.oracle.com/technetwork/documentation/oracle-sparc-ent-servers-189996.html

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