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Asset ID: 1-71-1529622.1
Update Date:2018-05-22
Keywords:

Solution Type  Technical Instruction Sure

Solution  1529622.1 :   How to Replace a Sun Server X3-2L (Sun Fire X4270 M3) PCIe Card  


Related Items
  • Sun Server X3-2L
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Related Categories
  • PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: x64-CAP VCAP
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Applies to:

Sun Server X3-2L - Version All Versions to All Versions [Release All Releases]
x86_64

Goal

How to Replace a Sun Server X3-2L (Sun Fire X4270 M3) PCIe Card.

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED:
No special skills required, Customer Replaceable Unit (CRU) procedure

TIME ESTIMATE: 60 minutes

TASK COMPLEXITY: 0

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:

PROBLEM OVERVIEW: A Sun Server X3-2L (Sun Fire X4270 M3) PCIe Card needs replacement

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

If the system is still up and functioning, customer should perform an orderly and graceful shutdown of applications and OS.  Then power off the server and remove the AC power cords from the system.

A data backup is not a prerequisite but is a wise precaution.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

1. Prepare the server for service.

  1. Power off the server and disconnect the power cords from the power supplies.
  2. Extend the server to the maintenance position in the rack.
  3. Attach an anti-static wrist strap.
  4. Remove the top cover.

2. Locate and Remove the PCIe card.

  1. The server has six PCIe slots.They are numbered 1 through 6 from left to right when you view the server from the rear (the onboard ports/connectors are located between slots 3 and 4) Note that PCIe slot 6 is reserved for the internal SAS HBA controller and it's replacement is detailed in Doc ID 1501037.1
  2. Make a note of where the PCIe card is installed so that it can be re-installed in the same location.
  3. Unplug all data cables from the PCIe card making note of their locations so that they can be re-installed in the same configuration (label if needed).
  4. Rotate the PCIe card locking mechanism, and then lift up on the PCIe card to disengage it from the motherboard connectors.
  5. Place the PCIe card on an antistatic mat.

3. Install the replacement PCIe card.

  1. Remove the replacment PCIe card from it's anti-static bag and place on an anti-static mat.
  2. Make sure to re-install the card into the same location from which the previous card was removed.
  3. Insert the PCIe card into the correct slot, and rotate the PCIe locking mechanism to secure the PCIe card in place.
  4. Reconnect any cables to the PCIe card that were unplugged during the removal procedure making sure to connect them in the same configuration as when they were disconnected.

4. Return the Server to operation

  1. Replace the top cover
  2. Remove any anti-static measures that were used.
  3. Return the server to it's normal operating position within the rack.
  4. Re-install the AC power cords and any data cables that were removed but not yet replaced.
  5. Login to the ILOM and check to see if any faults were logged against the PCIe slot. If so clear the fault by logging into the fault managment shell. -  
    > start /SP/faultmgmt/shell
    Are you sure you want to start /SP/faultmgmt/shell (y/n)? y

    faultmgmtsp> fmadm faulty
    ...
    FRU : /SYS/MB/PCIE2
    ...
    faultmgmtsp> fmadm repaired /SYS/MB/PCIE2
    faultmgmtsp> fmadm faulty -a
    No faults found
    faultmgmtsp> exit
  6. Power on server. Verify that the Power/OK indicator led lights steady on.
  7. Verify that the newly installed card is seen by the server and that the system boots properly.

 

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Boot up system and verify full functionality

REFERENCE INFORMATION:
Sun Server X3-2L Documentation

http://docs.oracle.com/cd/E23393_01/index.html


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