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Asset ID: 1-71-1527635.1
Update Date:2018-03-08
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Solution Type  Technical Instruction Sure

Solution  1527635.1 :   How to Replace a SPARC T5-4 or T5-8 Processor Module:ATR:1527635.1:1  


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How to remove and replace a SPARC T5-4 or T5-8 Server Processor Module

In this Document
Goal
Solution
References


Oracle Confidential PARTNER - Available to partners (SUN).
Reason: FRU CAP

Applies to:

Oracle SuperCluster T5-8 Hardware - Version All Versions to All Versions [Release All Releases]
Oracle Exalytics T5-8 - Version All Versions to All Versions [Release All Releases]
Oracle SuperCluster T5-8 Half Rack - Version All Versions to All Versions [Release All Releases]
Oracle SuperCluster T5-8 Full Rack - Version All Versions to All Versions [Release All Releases]
SPARC T5-4 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Goal

 Remove and replace a SPARC T5-4 or T5-8 Processor Module.

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To report errors or request improvements on this procedure, please Add a Comment on Doc ID: 1527635.1
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Solution

 DISPATCH INSTRUCTIONS

WHAT SKILLS ARE REQUIRED?
SPARC T5-4/T5-8 Product Training required, to be serviced by qualified Oracle Service personnel, requires the ability to follow steps similar to what is in the Service manual.

Time Estimate: 60 minutes

Task Complexity: 1

REMOVAL/REPLACEMENT INSTRUCTIONS

PROBLEM OVERVIEW: replace a faulty SPARC T5-4 or T5-8 Processor Module


WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

The server must be fully shut down and the power cords disconnected.

DAMAGE ALERT: Perform a visual inspection of the replacement part to make sure that there are no damaged components, connectors, bent pins, damaged packages during shipping, etc). If the part is damaged, don't install it into the system, order a new part. Handle with caution and package carefully the old part to avoid any damages during shipping.

 

ESD Caution:

  • Circuit boards and drives contain electronic components that are extremely sensitive to static electricity. Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these boards. Do not touch the components along their connector edges.
  • Use a Antistatic Wrist strap. Attach one end of the strap to your wrist and the other end to the chassis, depending on what type of strap you use, with the adhesive end or the metal plug.
  • Use an Antistatic Mat. Place ESD-sensitive components such as motherboards, memory, and other PCBs on an antistatic mat

 

NOTE: Refer to Doc ID 2262283.1, for details on how verify or upgrade the CPUMFPGA version after PM replacement. If all the CPUMFPGA Versions are at 12.3.7.3 or higher, you don't need to install the FPGA HW programmables (1.0.11). If not, follow the procedure in doc 2262283.1 to install SysFW 9.6.20.c first (patch 27408283), then the FPGA HW programmables (patch 25796761). It is required to have the same FPGA version 12.3.7.3 or later on all PMs (system). SysFW 9.6.20.c is required for the FPGA HW programmables to be activated and to resolve some power glitch issues - see alert 2353691.1 for details.
NOTE: For Supercluster T5-8, HW programmables (1.0.11) may be upgraded but SysFW must match installed QFSDP (Doc ID 2056975.1)
The solution for this issue will be available in QFSDP APR 2018.

 

 WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE:

Remove a Processor Module:

Squeeze the release latches together on the two extraction levers and pull the extraction levers out to disengage the processor module from the server.

Pull the processor module halfway out of the server.


Press the levers back together, toward the center of the processor module.

This will keep the levers from getting damaged when you remove the processor module from the server.
Using two hands, completely remove the processor module and place the module on an antistatic mat.

Caution - Do not touch the connectors at the rear of the processor module.

Remove the cover from the processor module:

    Press down on the green button at the top of the cover to disengage the cover from the processor module.

    Keeping the button pressed down, push the cover toward the rear of the processor module and lift the cover up and away from the processor module.

Remove all DIMMs from the faulty processor module and set them in a safe place.

 

Install a Processor Module:

Install all of the DIMMs that you removed from the faulty processor module into the replacement module.

Insert the processor module into the empty processor module slot in the server.

Bring the levers together toward the center of the module and press them firmly against the module to fully seat the module back into the server.

The levers should click into place when the module is fully seated in the server.

Power on the server.

Use the "show disabled" and "show faulty" command to determine if the replaced processor module is shown as enabled or disabled:

-> show disabled
-> show faulty


    If the output from the show faulty command shows the replacement processor module as disabled see http://docs.oracle.com/cd/E23411_01/html/E23412/z400002a9112.html#scrolltoc

Verify that the OK LED is lit on the processor module and that the Fault LED is not lit. Verify that the front and rear Service Required LEDs are not lit.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE FE/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Boot system and monitor boot sequence for errors. Test functionality of system:

1. Run the Solaris "fmadm faulty" and SP/ILOM "show faulty" command (if only ALOM is supported run "showfaults -v" command) to verify that the fault has been cleared.
2. Perform one of the following tasks based on your verification results:
   * If the previous steps did not clear the fault, refer to doc 1004229.1 for information about the tools and methods you can use to diagnose and clear component faults. For T5, T7 and later, refer to doc 2216293.1, which is linked to doc 1004229.1)
   * If the previous steps indicate that no faults have been detected, then the component has been replaced successfully. No further action is required
3. Restart software applications per applicable administration guides to resume system operation.

PARTS NOTE:
refer to: https://support.oracle.com/handbook_private/Systems/SPARC_T5_4/components.html#CPUModule

            https://support.oracle.com/handbook_private/Systems/SPARC_T5_8/components.html#CPUModule


REFERENCE INFORMATION:
SPARC T5-4 Service Manual: http://docs.oracle.com/cd/E29659_01/html/E29663/index.html

SPARC T5-8 Service Manual: https://docs.oracle.com/cd/E35078_01/html/E35082/index.html

See also:  Oracle Integrated Lights Out Manager (ILOM) 3.2.1 Documentation Collection: http://docs.oracle.com/cd/E37444_01/

References

<NOTE:2353691.1> - False Positive Power Faults may be Seen on T5 Servers Without Firmware Version 9.6.20.b/9.6.20.c and HW Programmables 1.0.11 or Later

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