Fujitsu M10-1
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: SPARC-CAP VCAP
 

In this Document

Goal

Solution

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: FRU CAP

Applies to:

Goal

How to Remove and Replace M10-1 Motherboard 

Solution

 DISPATCH INSTRUCTIONS
   WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?: M10-1 system training
   TIME ESTIMATE: 30 minutes
   TASK COMPLEXITY: 3

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:
   PROBLEM OVERVIEW: Motherboard Faulty
   WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?:

Having a good data backup is not a pre-requisite but is a wise precaution.
The customer should conduct an orderly software system shutdown.

   WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE?:

Note:  Before replacing the MBU, execute the dumpconfig command to save the
system settings. When the MBU is replaced,  the CPU Activation setting information and
CPU Activation keys may be deleted. To restore the CPU Activation setting information and
CPU Activation keys that have been saved with the dumpconfig command, execute the restoreconfig command.

Caution - There is an electrical hazard if the power cords are not disconnected.
All power cords must be disconnected to completely remove power from server.
An electromagnetic strap/map is required when working with internal hardware.

Note: Do not replace the motherboard unit and PSU backplane at the same time. Doing so may result
in the system not operating correctly. Replace the motherboard unit or the PSU backplane,
and execute the showhardconf or showstatus command to verify that the Field Replacement Unit (FRU)
is fully operational. Then, replace the other FRU.

Note - After replacing the MBU, you can reduce your work time by switching the microSD card with the one
mounted in the CPU memory unit requiring maintenance. This eliminates the need to match the firmware
version. This is only advisable if there is no issues with the microSD card.

Note: As of XCP 2220 and greater, a new feature was added called "xscfstartupmode". 
When set to"fast mode", the SPARC M10-1 system will automatically start the physical partition
after the input power of the system is turned on (AC ON) and the XSCF has started. 
Before replacing an MBU, ask customer if they have "fast mode" enabled. If not known,
check by running "xscfstartupmode -d".

Since this setting is only saved on the MBU and not backed up to the PSUBP, it is necessary to
re-enable this setting after MBU replacement.  To re-enable "fast mode", type "xscfstartupmode -m fast". 
The major point is, when in fast mode, config settings are not backed up to the PSUBP. 

1.  Power off the server
Turn key switch to Service position, depress power button for > 4 seconds. Confirm
the POWER LED is off.
2.  Remove all power cords and cables connected to the external interface.
3.  Open fan cover and and remove the upper cover to access the motherboard unit.
4.  Remove the air duct and the PSU backplane cover.
5.  Remove all the fan units.
6.  Remove all PCI Express (PCIe) risers.
7.  Remove all main memory dimms.
Caution: Use proper ESD grounding techniques when handling components.
8.  Remove (3) cables on the motherboard unit that connect to the PSU backplane.
9.  Remove (2) cables on the motherboard unit that connect to the HDD backplane.
10. Remove (2) cables on the motherboard unit that connect to the operator panel.
11. Remove (1) cable that connects the HDD backplane to the PSU backplane.
Note: The cable does not have to be removed from the HDD backplane side.
12. Loosen (5) screws on the motherboard unit.
13. Hold the handles of the motherboard unit and slide it out towards the front of the cabinet.
Note: Check the motherboard unit is disengaged from the 10 fixing pins.
14. Align new motherboard unit for installation.
15. Tighten (5) screws on the motherboard unit.
16. Install (1) cable that connects the HDD backplane to the PSU backplane.
17. Install (2) cables on the motherboard unit that connect to the operator panel.
18. Install (2) cables on the motherboard unit that connect to the HDD backplane.
19. Install (3) cables on the motherboard unit that connect to the PSU backplane.
20. Install all main memory dimms.
21. Install all PCI Express (PCIe) risers.
22. Install all fan units.
23. Install the air duct and the PSU backplane cover.
24. Install upper cover and close the fan cover.
25. Connect all cables to the external interface.
26. Connect all power cords.
27. Check the XSCF STANDBY LED on the operator panel is "ON".
28. You should immediately upgrade the XCP image via the flashupdate command to the lastest available via download.
29. Toggle the mode switch on the operator panel to the "Locked" position.
30. Be sure to execute the "setdate" command to correctly set the XSCF time.
31.  If the system is configured with hardware RAID set autoboot to false:

32. Start the system

33. Enable RAID volume to check the status.
       Execute the probe-scsi-all command to confirm that the RAID volume is not in the list.
       Select a device to display the volume information and check that it is not enabled.

       Execute the activate-volume command to enable the RAID volume.

       Execute the show-volumes command to check that the RAID volume is enabled

34. Confirm components health
xscf> showstatus
xscf> showhardconf -M


OBTAIN CUSTOMER ACCEPTANCE
WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE?:
Have customer boot the system and confirm system state before leaving site.
PARTS NOTE:

REFERENCE INFORMATION:

Service Manual - http://docs.oracle.com/cd/E38160_01/index.html

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