Sun Ultra 5 Workstation
 

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In this Document

Goal

Fix

Oracle Confidential INTERNAL - Do not distribute to customer (OracleConfidential).
Reason: Ultra 5 disk drives are FRU's so Internal

Applies to:

Goal

 How to Remove and Replace an Ultra 5 Workstation Disk Drive

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Fix

DISPATCH INSTRUCTIONS WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?:

Ultra 5 Workstation product training recommended, but not required.

TIME ESTIMATE: 45 mins

TASK COMPLEXITY: 1

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:

PROBLEM OVERVIEW: Disk Failure/Fault

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?:

The operating system should be configured by the customer such that the disk drive is free for replacement.
e.g. The disk may be part of Solaris Volume Manager, Veritas Volume Manager, mounted file-system, raw partitions, etc.
A data backup may be required to restore data onto a replaced disk.
If a data backup is not required it is still a wise precaution.

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE?:

Removing a Primary Hard Drive

1. Power off the system, remove the system cover, and attach an antistatic wrist strap

Caution – Use proper ESD grounding techniques when handling components. Wear
an antistatic wrist strap and use an ESD-protected mat. Store ESD-sensitive
components in antistatic bags before placing them on any surface.

2. Remove the primary hard drive as follows:

a. Disconnect the power cable connector and the CD-ROM drive cable connector
from the rear of the CD-ROM drive. Move the power and CD-ROM drive
cables out of the way.

b. Disconnect the hard drive cable connector and the power cable connector from
the hard drive. Move the hard drive and power cables out of the way.

c. Using a No. 2 Phillips screwdriver, remove the two screws securing the hard
drive bracket to the chassis. Lift the hard drive and hard drive bracket from the
chassis.

d. Using a No. 2 Phillips screwdriver, remove the four screws securing the hard
drive to the hard drive bracket.

e. Remove the hard drive from the hard drive bracket.

f. Place the hard drive on an antistatic mat.

Replacing a Primary Hard Drive

Note – Read the hard drive product guide for information about jumpers, switch
settings, or other installation tasks.

Note – Prior to replacing a hard drive, verify that the drive’s back panel modeselect
jumper is set to CS.

1. Replace the primary hard drive as follows:

a. Position the hard drive into the hard drive bracket.

b. Using a No. 2 Phillips screwdriver, replace the four screws securing the hard
drive to the hard drive bracket.

c. Position the hard drive and hard drive bracket into the chassis, ensuring that
the bracket engages the two alignment tabs on the chassis bottom.

d. Using a No. 2 Phillips screwdriver, replace the two screws securing the hard
drive bracket to the chassis.

e. Connect the hard drive cable connector and the power cable connector to the
hard drive. Dress cables.

Note – Verify that the cable connectors are oriented properly by aligning the
connector keys.

f. Connect the power cable connector and the CD-ROM drive cable connector to
the rear of the CD-ROM drive. Dress cables.

Note – Verify that the cable connectors are oriented properly by aligning the
connector keys.

2. Detach the wrist strap, replace the system cover, and power on the system

<OPTIONAL> Installing a Secondary Hard Drive

The secondary 9.1 GByte hard drive option for the Ultra 5 system ships with a
special bracket and a new hard drive cable that has connectors for the primary
(master) drive and the secondary (slave) drive. The secondary hard drive and its
bracket replace the diskette drive and its bracket. Use the following procedure to
install the optional secondary hard drive in place of the diskette drive.

1. Power off the system, remove the system cover, and attach an antistatic wrist strap.

2. Disconnect all cables from the rear of the diskette drive.

3. Loosen, but do not remove the three screws that hold the diskette drive bracket to
the chassis.

4. Remove the diskette drive bracket from the chassis by sliding it back and lifting
it free of the three screws. Set the bracket aside.

5. Remove any PCI card from PCI slot 2.

6. Disconnect the diskette drive cable from the motherboard and set the cable aside.

7. Disconnect the existing hard drive cable from the rear of the master hard drive
and from motherboard connector J15.

8. Place the new secondary hard drive into the secondary hard drive bracket and
install the four screws that hold the drive to the bracket.

Note – Before installing the hard drive into the system, verify that the drive’s backpanel
mode-select jumper is set to CS.

9. Place the new hard drive bracket and hard drive on top of the power supply.

10. Connect the new hard drive cable’s “MOTHERBOARD” connector to
motherboard connector J15.

11. Connect the new hard drive cable’s “MASTER” connector to the EIDE connector
on the back of the primary (master) hard drive.

12. Connect the new hard drive cable’s “SLAVE” connector to the EIDE connector on
the rear of the new secondary (slave) hard drive.

Note – Verify that the cable connectors are oriented properly by aligning the
connector keys.

Secondary hard drive (slave-device 1) ---- Primary hard drive (master-device 0) ---- Motherboard J15 (primary channel)

13. Place the three holes on the new hard drive bracket over the three securing screws
on the chassis.

14. Carefully slide the hard drive bracket forward until it stops.

15. Tighten the three screws that secure the drive bracket to the chassis.

16. Dress cables to provide clearance.

17. Reinstall any PCI card you removed from PCI slot 2.

18. Detach the wrist strap, replace the system cover, and power on the system

OBTAIN CUSTOMER ACCEPTANCE WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Boot system and verify functionality. Reconfigure disk as previously configured. e.g. Part of raid set or mounted file-system or raw partition or other. Restart software applications per applicable administration guides to resume system operation.

PARTS NOTE:

https://support.us.oracle.com/handbook_internal/Systems/U5/components.html#Disks

https://support.oracle.com/handbook_private/Systems/U5/components.html#Disks

REFERENCE INFORMATION:

Sun Ultra 5 Service Manual (805-7763-12): http://docs.oracle.com/cd/E19127-01/ultra5.ws/index.html

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