Mx-32 - How to Replace a Faulty Power Cord

Asset ID:	1-71-1522279.1
Update Date:	2016-01-20
Keywords:

Solution Type Technical Instruction Sure

Solution 1522279.1 : Mx-32 - How to Replace a Faulty Power Cord

Applies to:

SPARC M6-32 - Version All Versions and later
SPARC M5-32 - Version All Versions and later
Oracle SuperCluster M6-32 Hardware - Version All Versions and later
Information in this document applies to any platform.

Goal

CAP PROBLEM OVERVIEW: Mx-32 - Power Cord Failure

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ESD Caution:

Circuit boards and drives contain electronic components that are extremely sensitive to static electricity. Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these boards. Do not touch the components along their connector edges.
Use a Antistatic Wrist strap. Attach one end of the strap to your wrist and the other end to the chassis, depending on what type of strap you use, with the adhesive end or the metal plug.
Use an Antistatic Mat. Place ESD-sensitive components such as motherboards, memory, and other PCBs on an antistatic mat.

Contamination Caution:

Dust particles of packaging material are number one cause of datacenter contamination. Make sure to remove all packaging material, up to the ESD safe packaging material, while still being outside the datacenter.

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED: Mx-32 Product Training/Experience

TASK COMPLEXITY: 1

TIME ESTIMATE: 60 minutes COLD replacement

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? : The system needs to be powered off

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

1. Halt the server and turn off all AC power:

Turn the key switch on the Front Panel of the server to the Service position.
Gracefully shutdown the server by running the ILOM command "stop /System" (requires Oracle ILOM Reset and Host Control (r) user role).
Turn off all external breakers for the server.
For maximum safety, disconnect all six power cords from their respective AC outlets.

2. Verify that it is safe to disconnect the faulty power cord:

All six external breakers for the server must be in the Off position.
All six power cords for this server must be unplugged from their respective AC outlets.
No LEDs on the server should be lighted.
You should not hear any fans running in the server.

3. In the server cabinet, disconnect the faulty power cord from the internal AC line filter:

Turn down the lock lever.
Pull the plug of the faulty power cord out of the AC line filter.

4. Note where the faulty power cord is strapped to the cable guides, disconnect those straps.

5. Remove the faulty power cable from the system.

6. Insert the replacement power cable in the system.

7. Strap the replacement power cable to the cable guides, so ensure its weight gets supported.

8. Insert the plug of the replacement power cord into the AC line filter and raise the locking lever to lock the cord into place.

9. Verify all six external breakers are still in the Off position.

10. Warn bystanders that you are preparing to restart the server.

11. Turn on all AC power and start the server:

Connect all six AC cords to their respective AC outlets.
Turn on all external breakers for the server.
Turn the key switch on the Front Panel of the server to the On position.
Start the server by running the ILOM command "start /System" (requires Oracle ILOM Reset and Host Control (r) user role).

12. Prepare the faulted Power Cord outside the datacenter for return to Oracle.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Restart software applications per applicable administration guides to resume system operation.

======================== Other info =====================

REFERENCE INFORMATION: Service Manual: https://www.oracle.com/technetwork/documentation/oracle-sparc-ent-servers-189996.html

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