How remove and replace a Starfire System Board

Asset ID:	1-71-1516041.1
Update Date:	2016-01-20
Keywords:

Solution Type Technical Instruction Sure

Solution 1516041.1 : How remove and replace a Starfire System Board

Applies to:

Sun Enterprise 10000 Server - Version Not Applicable and later
Information in this document applies to any platform.

Goal

How remove and replace a Starfire System Board

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Fix

CAP PROBLEM OVERVIEW: System Board Failure

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:

Starfire Training. Knowledge of SSP commands.

TIME ESTIMATE: 120 minutes

TASK COMPLEXITY: 3

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?

Defective system board should be powered off.

Using DR:

System Board should be removed from the domain configuration and powered off.

Example of removing SB2 from a domain:

% deleteboard SB2

Not Using DR:

Where DR can not be used to replace the board, the domain will be required to be shut down for the service. Log into the domain as super user and run the shutdown (1M) command.

Powering Off a System Board

Caution – Do not turn off power to a system board with the system board circuit breaker. It is possible to arbstop the entire platform when the board is powered on again.

Power off a system board by using hostview(1M) or by typing:

ssp# power –off –sb x

Refer to power(1M) for more information.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Removing a System Board

1. Open the access door.

Caution – If the yellow LEDs are lit, do not remove the component. See Powering Off a System Board.

2. Disconnect all cables from the system board.

3. Attach a wrist strap and unlock the handles by lifting the locking levers that reside on each of the handles.

4. Use the handles to extract the system board and place it on a flat, sturdy, ESD protected surface with the components side up.

Note - The current CPU, Memory, and IO on the defective SB will be transferred over to the new SB during this service

Installing a System Board

These procedures are designed to prevent the weight of the system boards from resting on the plastic power connectors. Follow these procedures carefully so that the plastic power connectors are not loosened or damaged.

Caution – Do not attempt to connect a system board to a centerplane that has a damaged plastic power connector. A bad connection can result in fire.

1. Confirm that the event monitoring daemon is running by typing:

ssp% edd_cmd

The returned message should show State = started-monitoring. If not, you must restart the event monitoring daemon by typing:

ssp% edd_cmd –x start

2. Attach a wrist strap and install a system board by firmly grasping the board by the handles and positioning it onto the card cage rail.

3. Slide the system board in carefully until the guide pins at the centerplane connector begin to engage the system board.

4. Gently press on the bottom of the system board face just below the I/O panel sothat the rear of the system board is tilted upwards.

This action prevents or minimizes force on the power module housings.

Caution – If you feel any abnormal resistance during installation, remove the system board and examine the connector for damage. A bad connection can result in fire.

5. While keeping the rear of the system board tilted upwards, press firmly on the face of the system board to seat it as far as possible without using the insertion handles.

The system board should now be approximately a quarter inch from the fully seated position.

6. Fully seat the system board using the insertion handles and latch them.If you feel any abnormal resistance, remove the system board and examine the connector carefully for damage.

7. Lock the insertion handles by sliding the locking levers into position until they are fully nested with the handles.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Powering On a System Board

Power on a system board by using hostview(1M) or by typing:

ssp# power -on -sb x

Refer to power(1M) for more information

Configuring a System Board

After a system board is powered on:

It is necessary to run autoconfig(1M) on the SSP when a system board is installed for the first time in a previously unused slot.

It is necessary to run autoconfig(1M) on the SSP when a replacement system board with a different part number is installed.

Using DR:

Adding a board to a Domain

To add a system board back into a running domain run:

% addboard –d domain_id SBx

Not Using DR:

To start the domain run:

% domain_switch domain_name

% power –on

% bringup –A on

REFERENCE INFORMATION:

E10K Service Manual: http://docs.oracle.com/cd/E19065-01/servers.10k/index.html

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