How to Replace ID Board for Sun Fire 4800, E4900 Systems:ATR:1501652.1:4

Asset ID:	1-71-1501652.1
Update Date:	2017-10-18
Keywords:

Solution Type Technical Instruction Sure

Solution 1501652.1 : How to Replace ID Board for Sun Fire 4800, E4900 Systems:ATR:1501652.1:4

Applies to:

Sun Fire 4800 Server - Version Not Applicable and later
Sun Fire E4900 Server - Version Not Applicable and later
Information in this document applies to any platform.

Goal

How to Replace ID Board for Sun Fire 4800 and E4900 Systems

******************************************************************************

To report errors or request improvements on this procedure,

please go to http://support.us.oracle.com and put a comment on Doc ID: 1501652.1

******************************************************************************

Fix

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES ENGINEER NEED:

ScApp, lom

Task Complexity: 4

Time Estimate: 90 minutes

FIELD ENGINEER INSTRUCTIONS

CAP PROBLEM OVERVIEW:

ID Board Failure

WHAT STATE SHOULD SYSTEM BE IN TO BE READY TO PERFORM RESOLUTION ACTIVITY?

WHAT ACTION DOES ENGINEER NEED TO TAKE:

Before you begin, be sure to have a terminal connected to the serial port of the system controller and have the following information available (it will be used later in this procedure):

System serial number
Model number
MAC address (for domain A)
Host ID (for domain A)
Whether you have a Capacity on Demand system

You can find information on labels affixed to the system

In most cases, when only the ID board and centerplane are replaced, the original

System Controller board will be used. The above information was already cached by

the system controller and will be used to program the replacement ID board.

You
will be asked to confirm the above information.

1. Halt the Solaris operating environment in each domain and power down the entire system.

2. Attach a wrist strap or foot strap. Connect the ESD jack from the system to your wrist strap or foot strap. Place a grounded ESD mat close to the system.

3. At the rear of the system, remove I/O assembly IB8 and the upper System Controller board.

4. Reach into the opening created by removing the boards and grasp the ID board by the edges and remove it from the centerplane

Now is possible to install the new ID Board

5. Reach into the opening created by removing the boards and connect the ID board to the connectors on the centerplane.

6. Reinstall the top System Controller board and the top I/O assembly..

7. Power on the system.

8. Enter the system data information into the new ID board.

If you have a serial port connection, access the console for the system controller

because the system will prompt you to confirm the board ID information

Example:

It appears that the ID Board has been replaced.

Please confirm the ID information:

(Model, System Serial Number, Mac Address Domain A, HostID Domain A, COD Status)

Sun Fire 4800, 45H353F, 08:00:20:d8:a7:dd, 80d8a7dd, non-COD

Is the information above correct? (yes/no):

9. Compare the information collected in at the beginning with the information you have been
prompted with in the previous step.

If the information matches, answer yes to the above question on the system controller console. The system will boot normally.

If the information does not match, answer no to the above question on the system controller console.

10. If you answer no to the question in Step 8 or if you are replacing both the ID

board and the System Controller board at the same time, you will be prompted to enter the ID information manually.

Note – Enter this information carefully, as you have only one opportunity to do so.

Use the information collected in Step 1 to answer the questions prompted for.

Be aware that you must specify the MAC address and Host ID of domain A (not the SC).

Example:

Please enter System Serial Number: xxxxxxxx

Please enter the model number (3800/4800/4810/6800/E4900/E6900): xxx

MAC address for Domain A: xx:xx:xx:xx:xx:xx

Host ID for Domain A: xxxxxxxx

Is COD (Capacity on Demand) system ? (yes/no): xx

Programming Replacement ID Board

Caching ID information

See also:
Sun Fire[TM] v1280, E2900, 3800, 4800, 4810, 6800, E4900, E6900: Centerplane/ID board configuration answers (Doc ID 1011939.1)

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES CUSTOMER NEED TO TAKE TO RETURN SYSTEM TO AN OPERATIONAL STATE:

Boot system if not already booting.

REFERENCE INFORMATION:

Replacement procedures are documented in the Service Manuals:

* 3800/48x0/6800 Manual http://download.oracle.com/docs/cd/E19095-01/sf3800.srvr/805-7363-15/805-7363-15.pdf

* E4900/E6900 Manual http://download.oracle.com/docs/cd/E19095-01/sfe4900.srvr/817-4120-13/817-4120-13.pdf

Attachments

This solution has no attachment