Sun Server X2-4
 

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In this Document

Goal

Solution

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: FRU CAP

Applies to:

Goal

How to Replace a Sun Server X2-4 (Sun Fire X4470 M2) CPU & Heatsink.

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?:
Sun Server X2-4 (Sun Fire X4470 M2) Training

TIME ESTIMATE: 45 minutes

TASK COMPLEXITY: 3

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:

PROBLEM OVERVIEW: A Sun Server X2-4 (Sun Fire X4470 M2) CPU & Heatsink needs replacement

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

1. Orderly shutdown of applications on server
2. Full backup is recommended as a precaution
3. Shutdown of OS and power down of server

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Caution – These procedures require that you handle components that are sensitive
to static discharge. This sensitivity can cause the component to fail.

1. Attach an antistatic wrist strap.

2. Power off the server and remove power cords.

3. Loosen the two captive screws holding the heatsink filler panel in place.

4. Lift the heatsink filler panel out of the chassis.

5. If you are installing a CPU into a CPU socket where a CPU has never been
installed, remove the CPU cover plate:

5.1. Disengage the CPU release lever by pushing down and moving it to the side away from the CPU socket, and then rotating the lever upward.
5.2. Open the load plate and carefully remove the CPU cover plate.

6.If the CPU LED behind the CPU on the motherboard is on (amber): CPU is
faulty and should be replaced.

7. Remove the CPU:
7.1 Disengage the CPU release lever by pushing down and moving it to the side
away from the CPU, and then rotating the lever upward.
7.2. Open the load plate and carefully remove the CPU.

8.If applicable, install the CPU

8.1 Unpack the installation kit.

■ CPU and pre-greased heatsink
■ Pre-greased heatsink only
■ CPU only, with syringe to apply thermal grease to existing heatsink

8.2 Properly orient the CPU with the socket alignment tabs and carefully place
the CPU into the socket.

8.3 Lower the load plate and Engage the release lever by rotating it downward and slipping it under the
catch.

8.4 Install the heatsink.

9. Return the server to operation

9.1 Install the top cover.

9.2 Power on the server.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Login into SP and validate CPUs are seen or via IPMItool
Bring up system and check all CPUs are visible

TROUBLESHOOTING NOTE:

The minimum config for troubleshooting this server is 2 CPU's.

Populate CPU Slots 0 and 2, also a memory riser and pair of dimms for each CPU.

PARTS NOTE:

REFERENCE INFORMATION:

Sun Server  X2-4 Server Service Manual

http://docs.oracle.com/cd/E20781_01/pdf/E20784.pdf

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