Pillar Axiom 300 Storage System
 
Pillar Axiom 500 Storage System
 
Pillar Axiom 600 Storage System
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: DISK-CAP VCAP
 
Microlearning>Video>ML-VID-VCAP
 

In this Document

Goal

Solution

References

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: FRU

Applies to:

Goal

To understand how to replace a Network Interface Module in a Pillar Axiom.

Solution

DISPATCH INSTRUCTIONS
WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED: An understanding of Guided Maintenance in R4 and R5.
TIME ESTIMATE: 30mins
TASK COMPLEXITY: 1
FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS: Log onto the Axiom GUI/Client to access Guided Maintenance.

PROBLEM OVERVIEW:
   WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?: The CRU can be Normal or Failed/Warning status.
   WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE: Read reference docs before proceeding:

If the CRU is in a Disable state shown in the GUI, before replacing the part please clear the failure history by following the instructions in Document 1952081.1 - Pillar Axiom: How to run ClearFailureHist in R4 and R5

Pillar Axiom: How to use Guided Maintenance in R4 and How to identify a FRU
Pillar Axiom: How to use Guided Maintenance in R5 and How to identify a FRU

OBTAIN CUSTOMER ACCEPTANCE
WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE: Complete guided maintenance.
PARTS NOTE: Return the parts if requested by Support/Engineering via the CPAS system. Otherwise dispose of replaced parts as normal.

REFERENCE INFORMATION:
See below

SAN Interface Module replacement in a Slammer disrupts the normal operation of the Axiom system. To allow the replacement of this part in a target control unit (CU), the system fails over owning resources to its partner CU.  Please make sure to read this entire procedure in advance before attempting to replace the part, so you are familiar with the replacement. A Phillips head screw driver is required to remove the tray ejector.  For all physical removal of components, please observe proper esd procedures.

Remove SAN Interface Module
1. Within the Axiom Storage Services Manager, select the slammer CU and then the SAN Interface Module to replace. Click Replace Component.
2. Follow the Guided Maintenance wizard to prepare the system for replacement. Then when prompted, remove the power cords from both power supplies of the target control unit (CU). Important! Do not remove the power cords from the partner CU. That CU supports all the user data paths for this Slammer.
3. Disconnect the following cables from the SAN Interface Module:
   a) All public cables from the network ports.
   b) All cables, if any, from the cards in the PCI slots (optional)
   Tip: Make a notation that shows which cable connects to which port and to which PCI card
4. Remove all SFP and/or SFP Plus modules.
5. Loosen and disengage the two screws that secure the Interface Module ejectors to the Slammer chassis.
6. Press both ejectors down firmly to disengage the Interface Module from the chassis midplane.
7. Slide the Interface Module out of the chassis and set it aside.
8. If the Interface Module is Generation 2 or 3, or has an optional PCIX card installed, remove the PCIe and/or optional PCIX card following the appropriate procedure.  Set the cards on an ESD qualified workbench.
   Note: PCIe cards are not optional.  You must insert the PCIe cards in the Generation 2 or Generation 3 hardware.  PCIX cards are add-in options. If you have a PCIe card or an optional PCIX HBA that was installed, it must be used with the replacement Interface Module.
9. If you have not already done so, put on an antistatic wrist strap. Attach the clip to a non-painted metal surface on the Slammer chassis.
10. Remove the screw that secures the PCIe faceplate to the chassis of the Interface Module (Generation 2 and Generation 3 only).
    Tip: Use a small-shank magnetized Phillips screwdriver that can fit through the 1/8" (3.175 mm) chassis access hole. Put the CRU on its side to do this step.
11. Remove the PCIe card from the PCIe riser (in Generation 2 or Generation 3 only), using a back and forth motion. Set the card on an ESD qualified workbench.

Insert the hardware.
1. If you have not already done so, put on an antistatic wrist strap. Attach the clip to a non-painted metal surface on the Slammer chassis.
2. If you have not already done so, locate and remove the screw that secures the PCI card faceplates to the chassis of the Interface Module, and the PCI card faceplates for the top PCIe slot.  Tip: Use a small-shank, magnetized Phillips screwdriver that can fit through the 1/8" (3.175 mm) chassis access hole. Put the CRU on its side to do this step.
3. Using the top PCIe slot, insert the end tab on the card’s faceplate into the raised guide slot in the sheet metal of the Interface Module.
   IMPORTANT! You must remove the Small Form Factor Pluggable (SFP) Plus modules from the 8 Gb/s FC HBA or the 10 Gb/s Ethernet HBA prior to installation in the Interface Module.
4. Orient the card so that the notches in the bottom of the card align with the keys in the top PCIe slot.
   IMPORTANT! Hold the card by the edges. Do not touch the metal contacts on the bottom of the card.
5. Push the connectors on the edge of the card into the PCIe slot by pushing firmly to seat the card. Apply firm pressure on each end of the card alternately until it clicks into place.
   CAUTION Support the riser card as necessary to prevent excessive flexure and/or breakage.
6. Secure the card faceplate to the chassis of the Interface Module with a Phillips screwdriver.
7. Slide the replacement Interface Module into the Slammer chassis and push the module firmly into place.
8. Lift both ejectors up and press firmly to engage the Interface Module with the slammer chassis midplane.
9. Engage and tighten the two screws that lock the ejector to the chassis.
10. If the PCIe HBA uses SFP Plus modules, insert the SFP Plus modules into the appropriate ports.
11. Reconnect the following cables to the Interface Module:
    * All cables, if any, to the cards in the PCI slots (optional).
    * For NAS Slammers, all public Ethernet cables to network ports.
    * For SAN Slammers, all Fibre Channel (FC) cables to the network ports.
12. In the Guided Maintenance page, click Next.
13. When prompted, attach both power cords to both of the target power supplies, which causes the control unit (CU) to power up and fail back the resources from its partner.
14. In the Guided Maintenance page, click Next.
    Note: The length of time for the Interface module to boot up, download firmware, restart then return a Normal status depends on the I/O load being carried by the system. For that reason, Oracle Support recommends that you lighten the I/O load as much as possible before replacing the CRU.
16. If prompted, to fail back the control unit (CU), click Recover Control Unit.
    Note: If the Enable Automatic Failback of NAS Control Units option is set as part of the global settings, Recover Control Unit is not displayed.
    Result: In any case, the CU fails back (recovers) from its partner.
17. On a NAS Slammer, look for an Administrator Action.
    You may be instructed to restart the system, which makes this FRU and all other resources on the target Slammer CU available.
    Note: On a SAN Slammer, the system automatically attempts to recover.
18. Click Finish.
19. Review the status of the replacement FRU to confirm that it has a Normal status.

OBTAIN CUSTOMER ACCEPTANCE
   WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE: Finish Guided Maintenance in the GUI to return the slammer control unit to normal status.

PARTS NOTE: Please return any used/unused parts.

REFERENCE INFORMATION: See documents listed below.

References

This solution has no attachment