Sun StorageTek L180 Tape Library
 
Sun StorageTek L1400 Tape Library
 
Sun StorageTek L700e Tape Library
 

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In this Document

Goal

Fix

References

Oracle Confidential (INTERNAL). Do not distribute to customers.
Reason: FRU CAP
Created from <SR 3-5924612941>

Applies to:

Goal

 How To Remove a stuck cartridge in the Hand Camera Assembly from the L180/700/1400

Fix

- Customer or Library is reporting not functional.
- FSC's from library display panel indicate problems with robotic hand.
- Stuck cartridge in the robotic hand.

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?
Have customer place library and drives offline to application.

TASK COMPLEXITY: 2

TIME ESTIMATE: 120 minutes

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
- Check operational status of the library.
- Review FSC logs from the library Op Panel or via CLI port.
- Visually check hand for obstructions or stuck cartridge.
- Run library diagnostics on library to check functionality.
- Check the online Knowledge Base for any possible solutions from any errors found.

Removal of the cartridge:
1. Review the information under "Preparation" in Chapter 5 of the Service Manual.
2. Carefully raise open the hand mechanism and remove the stuck cartridge.
3. Check for possible defects.
4. Clean fingers.
5. Check the library error log for previous FSC's to provide further information as to the failing part.
6. Run Get/Put Diagnostics on library or run a load and unload operation from the backup applacation.
7. Check the library error log for new FSC's to provide further information as to the failing part.
8. If problem continues, replace the hand assembly.

Should the robotic hand be determined bad, refer to the L700/L1400 Service Manual,
http://download-adc.oracle.com/archive/cd_ns/E21089_01/CRCM2262/CRCM2262.pdf
Chap.5, P/N 95846 for complete Instructions, including Pictures, Notes and Cautions on removal/replacement of the robotic hand assembly.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Bring library and drives back on line to server and application.

PARTS NOTE:
Sun StorageTek L700/1400 - Full Components List
https://support.us.oracle.com/handbook_internal/STK/L1400/L700_1400_components.html

REFERENCE INFORMATION:
L700/L1400 Service Manual, P/N 95846
http://download-adc.oracle.com/archive/cd_ns/E21089_01/CRCM2262/CRCM2262.pdf

References

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