Sun Netra T5440 Server
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: SPARC-CAP VCAP
 

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Goal

How to replace a Netra T5440 Disk Backplane

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DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
Netra T5440 product training or field experience with other cool thread servers.

TIME ESTIMATE: 120 minutes

Task Complexity: 2

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW:
Disk drive backplane replacement.

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :
Full verified backups of all data and operating systems potentially affected by service activities
The system needs to be shut down and powered off with power cables disconnected.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
Follow standard ESD precautions.

Remove the disk backplane:

1. Remove the Top Cover

2. Remove all Hard Drives but ensure that a note is kept on their positions for reassembly.

3. Remove the PCI Mezzanine Assembly

4. Remove the Memory Mezzanine Assembly

5. Remove the System Fan Assembly (Fan Tray 0)

6. Disconnect the optical media ribbon cable and the PDB cable connected to the motherboard in between the FB-DIMM slots

7. Loosen the screws that secure the motherboard assembly to the chassis

8. Lift slightly and slide the motherboard 1 inch (25 mm) toward the front of the server.

9. Tilt the end of the motherboard (closest to the front of the server) upward.

10. Lift the motherboard out of the server chassis and place it on an antistatic mat.

11. Remove SAS cable from SAS Expander, loosen green screw, & then slide rearward to remove it.

12. Remove the disk fan tray (FT1).

13. Remove the 2 ribbon cables from the disk backplane, unloosen the 3 green captive screws, then slide the backplane up to remove.


Install the disk backplane:

1. Slide the backplane down into position, tighten the 3 green captive screws, & attach the 2 ribbon cables.

2. Insert the disk fan tray (FT1).

3. Insert the SAS Expander, tighten the green captive screw, & attach the SAS cable

4. Lower the motherboard end closest the rear of the server.

5. Carefully slide the motherboard 1 inch (25 mm) toward the rear of the server, seating it into place

6. Align the motherboard assembly screw holes over the chassis standoffs.

7. Tighten the screws that attach the motherboard to the chassis

8. Reconnect the motherboard cables

9. Install the System Fan Assembly (Fan Tray 0)

10. Install the Memory Mezzanine Assembly

11. Install the PCI Mezzanine Assembly

12. Install the hard drives into their initial positions

13. Install the top cover.


OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE FE/CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Poweron, boot system and monitor boot sequence for errors. Test functionality of system:
1. Run the Solaris "fmadm faulty" and SP/ILOM "show faulty" command (if only ALOM is supported run "showfaults -v" command) to verify that the fault has been cleared.
2. Perform one of the following tasks based on your verification results:
   * If the previous steps did not clear the fault, refer to doc 1004229.1 for information about the tools and methods you can use to diagnose and clear component faults.
   * If the previous steps indicate that no faults have been detected, then the component has been replaced successfully. No further action is required
3. Restart software applications per applicable administration guides to resume system operation.

PARTS NOTE:  https://support.us.oracle.com/handbook_internal/Systems/Netra_T5440/components.html#DiskBackplane

REFERENCE INFORMATION:  http://docs.oracle.com/cd/E19874-01/index.html

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